Job Details

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Solution Consultant in the United States.

As a Solution Consultant, you will serve as a trusted advisor guiding customers from problem definition through solution design and adoption. You will translate complex business challenges into actionable solutions, leveraging your expertise in ITSM, Agile, and modern work management practices. This role requires collaboration with technical and project teams to ensure solutions deliver measurable business outcomes. You will lead discovery workshops, design solution roadmaps, and provide advisory support throughout the delivery lifecycle. Your impact will be measured by customer satisfaction, successful solution adoption, and the realization of strategic business objectives. The environment is dynamic, client-facing, and intellectually challenging, with opportunities to influence business and technical strategy while contributing to internal best practices.

Accountabilities:

• Lead discovery sessions to understand customer goals, challenges, and success metrics.
• Translate business requirements into high-level solution designs, roadmaps, and blueprints.
• Map customer needs to tools and platforms, ensuring solutions follow best practices in ITSM, Agile at Scale, and Work Management.
• Support pre-sales efforts by contributing to solution scoping, effort estimation, and proposals.
• Act as the solution owner during delivery, maintaining continuity between design intent and execution.
• Mentor colleagues and contribute to internal playbooks and solutioning standards.
• Identify opportunities for optimization, expansion, and follow-on work with existing clients.

Requirements:

• 3 to 6 years of experience in ITSM, Agile, digital transformation consulting, or related fields.
• Strong ability to connect technology decisions to business outcomes.
• Excellent communication, facilitation, and stakeholder engagement skills.
• Experience creating solution designs, roadmaps, or architectural documentation.
• Familiarity with ITIL, SAFe, or Lean-Agile frameworks is a plus.
• Experience supporting pre-sales or solution engineering efforts is desirable.
• Atlassian or ITSM-related certifications are advantageous.

Benefits:

• Competitive compensation with uncapped commission and performance-based bonus.
• Comprehensive health insurance.
• 401(k) with company match.
• Generous Paid Time Off (4 weeks per year, plus public holidays).
• Flexible remote/office hybrid work policy (North America-based).
• Multicultural and international team environment.
• Opportunities for training, mentorship, and professional growth.
• Supportive work culture emphasizing work-life balance and flexibility.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.