Job Details

A leading health services company is looking for Customer Success Agents who are bilingual in English and Spanish. In this remote role, you will guide members through their healthcare journeys by explaining benefits and resolving issues. Responsibilities include providing empathetic support during inbound and outbound calls and assisting with member retention. Candidates should possess a valid Health Care Sales License, along with at least two years of related experience in a virtual environment. Flexibility in schedules is expected, including potential overtime or weekend work.

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