Job Details

Customer Service Manage inbound customer requests via multi-channel pathways. Respond promptly and professionally to customers. Oversee all customer service requests to completion (orders, quotes, returns, etc.). Teamwork Ensure continuous customer support by filling in for teammates when needed. Provide support for management issues as they arise. Ongoing Learning Complete ongoing training on systems, products, and processes. Apply critical thinking skills effectively. Organization Maintain an efficient, clean, and clutter-free work environment. Organize digital records for quick retrieval. Required Qualifications: Proficiency in SAP, Salesforce, Microsoft Office, SharePoint, Delivery. Data, Kronos, UKG, and other internal tools. Ability to organize, prioritize, and manage competing priorities. Strong problem-solving and critical thinking skills. Effective interpersonal skills for collaboration. Time management and awareness of work in queue. Customer service experience with a track r...Support, Representative, Customer Service, Microsoft, Sales Engineer, Manufacturing, Retail, Customer