Job Details

Join to apply for the Quality Auditor (Lead) role at Sunland Logistics Solutions

Since Sunland was founded in 1982, the most consistent answer to the question What makes Sunland a great place to work? continues to be, The people & the culture. Sunland has grown from a local to a national third-party logistics company, the Leadership Team has been very intentional about caring for and investing in our people & making sure the positive culture continues. Sunlands Company Values are at the heart of our positive, continuous improvement culture. Our values are not just words on the wall, they are the cornerstones for guiding how we behave and make decisions, so we can help our people and our customers to be better.

Why Sunland

• Growth opportunities.
• Competitive pay.
• Supportive leadership and team.

Job Summary

The Quality Auditor will scan outbound shipments to ensure accuracy, ensuring compliance with procedures, identifying damaged items, performing operational checks, inspecting product quality, documenting audit results, communicating issues, inventory counting, and maintaining quality logs.

Lead Responsibilities

The lead role involves overseeing Quality Assurance Auditors, developing quality control procedures, training auditors, analyzing audit trends, communicating findings, collaborating on corrective actions, ensuring policy compliance, reviewing logs, assisting inventory management, maintaining workplace safety and cleanliness, conducting audits, and acting as the primary contact for quality issues.

Shift

7:00am-3:30pm, Monday - Friday (some OT and weekends may be required)

Duties and Responsibilities

• Scan outbound shipments to ensure accuracy and quality control, when required.
• Ensure and comply with all procedures established to ensure product is being properly controlled.
• Communicate all problems and concerns regarding shipment scanning to management.
• Identify damaged items staged in outbound bays.
• Perform various operational checks to monitor adherence to company procedures.
• outbound products for quality assurance, to include labeling, placards and customer specific instructions.
• Accurately document results of outbound audits upon completion.
• Communicate with management and team members on a daily basis.
• Keep count of inventory in assigned areas.
• Maintain log of quality control.
• Other duties as assigned.

Lead Responsibilities (in addition to the above)

• Oversee and coordinate the activities of Quality Assurance Auditors to ensure accuracy and quality control in outbound shipments.
• Develop and implement enhanced quality control procedures and standards.
• Train and mentor Quality Assurance Auditors on best practices and company procedures.
• Monitor and analyze audit results to identify trends and areas for improvement.
• Communicate audit findings and recommendations to management and other departments.
• Collaborate with management to address recurring quality issues and implement corrective actions.
• Ensure compliance with company policies, procedures, and safety standards across all quality assurance activities.
• Conduct periodic reviews of quality control logs and documentation for accuracy and completeness.
• Assist in inventory management and reconciliation in assigned areas.
• Lead efforts to maintain a clean, safe, and organized work environment.
• Perform audits and inspections of outbound products, ensuring adherence to company and customer standards.
• Act as the primary point of contact for quality-related concerns and resolutions.

Knowledge, Skills and Abilities Required

• Advanced computer skills, including proficiency in Word, Outlook, WMS/SAP and data analysis tools.
• Strong leadership and team management skills.
• Exceptional attention to detail and problem-solving abilities.
• Advanced mathematical and analytical skills.
• Ability to prioritize and delegate tasks effectively.
• Strong interpersonal and communication skills to work with diverse teams and management.
• Ability to meet strict deadlines and manage multiple priorities in a fast-paced environment.
• Proficiency in identifying and implementing process improvements.
• Ability to train and certify team members on forklifts and other equipment, if required.
• Maintain a high level of professionalism and adaptability in different work locations.
• Ability to work in different locations/sites as assigned.
• Ability to read and interpret documents, including protocols, standard operating procedures, customer orders, and pick tickets.
• Written and oral communication skills in English are required.

Education and Experience

• High school diploma or equivalent required.
• At least two years of related work experience is preferred.
• Driver's license or equivalent
• Possess or have the ability to become forklift certified

Physical Requirements

• Prolonged periods walking, standing, stooping, kneeling and crouching/crawling.
• The Team Member is occasionally required to sit and climb or balance.
• Team Member must regularly lift and/or move up to ten pounds, frequently lift and/or move up to fifty pounds.