Job Details

This position receives, coordinates and implements the initial patient experience by providing critical functions essential to ensuring proper billing and reimbursement, patient satisfaction as well as efficient and accurate handling of the referral process. This position is responsible for all pre service functions; which includes receiving the referral request via EMR system and non-EMR systems, appointment scheduling, insurance prior authorization and notification, validating medical orders, procedure protocol clearance, patient pre-registration by telephone, insurance eligibility, verification of benefits and financial clearance (patient responsibility collections prior to service) of scheduled outpatient and all inpatient accounts for SMC and PMC. This includes but is not limited to government, commercial, managed care, grant & philanthropic funds and patient responsibility accounts. Minimum Requirements Education High School Diploma or GED Experience 1-3 years in a healthcare, fi...Customer Service, Healthcare, Patient Access, Insurance