Job Details

Job Description
About the Company

Our mission is to equip students with lifelong skills through engaging, relevant experiential learning. Our vision is to help students reach their full potential by leading the shift from traditional knowledge-based education to experiential learning practices that prepare them for today's world.

Job Summary

We are seeking a highly organized, tech-savvy, and detail-oriented experienced or inexperienced Travel Agent to support a large-scale program with high-volume travel needs. This role is responsible for coordinating flight bookings, managing traveler information, and providing exceptional support to ensure smooth and efficient travel experiences.

The ideal candidate is proactive, adaptable, and comfortable working independently in a fast-paced, high-volume travel environment. This is a fully remote, part-time or full-time position with a very flexible work schedule.

Requirements
Key Responsibilities:

Travel Coordination

• Book and manage flights, accommodations, and ground transportation for both individual and large-group travel
• Maintain accurate and up-to-date passenger manifests, traveler preferences, and itinerary details
• Monitor itinerary changes and ensure real-time updates to traveler records
• Research and compare flight options to secure optimal routes aligned with program schedules, traveler needs, and budget requirements
• Partner closely with the Director of Event Services to align travel logistics with program timelines

• Provide timely assistance with itinerary changes, rebooking, delays, cancellations, and traveler inquiries
• Communicate professionally and clearly with airlines, vendors, and internal teams

• Maintain detailed travel trackers, spreadsheets, and documentation for reporting, reconciliation, and budget alignment
• Utilize Google Sheets, Docs, Drive, and shared folders to ensure accuracy, organization, and team visibility

• Ensure all travel bookings comply with company policies and budget guidelines
• Track group travel blocks, manifests, and ticketing deadlines
• Identify potential travel risks, escalate concerns as needed, and recommend proactive solutions

• Associate's or Bachelor's degree in Hospitality, Travel & Tourism, or a related field preferred

• Required: Previous experience as a Travel Coordinator or Travel Agent supporting high-volume travel operations
• Strongly preferred: Experience coordinating travel for large groups

• Proficiency in Google Workspace (Sheets, Docs, Drive)
• Strong spreadsheet skills, including sorting, filtering, formulas, and data organization
• Familiarity with travel booking platforms and online travel portal

• Exceptional organizational skills with meticulous attention to detail
• Strong written and verbal communication skills
• Ability to manage multiple priorities, meet tight deadlines, and work efficiently under pressure
• Strong problem-solving skills with sound judgment and resourcefulness
• Customer service-oriented approach with a calm, professional demeanor
• Flexibility to adapt to changing travel plans, urgent requests, and unexpected disruptions
• High level of professionalism, integrity, and discretion when handling sensitive information

• Part-time, fully remote position
• Set your own schedule
• Work from home