Job Details

Location: The Salvation Army Greenville Kroc Center - Greenville, SC

Position Type: Full-Time

Pay Range: $15.00/Hour

About this opportunity:

The Kroc Specialist is focused on member acquisition and experience in the areas of Membership, Recreation and Fitness. These staff members are responsible for participating in the creation of a welcoming, helpful, and safe environment where individuals and families can learn, grow, and thrive, Oversees the daily use of the fitness center and equipment by members, guests, and visitors; ensures safe, professional, and enjoyable operation of the fitness area; ensures the safety, cleanliness and proper maintenance of the fitness facility and equipment; opens and/or closes the gym and basic set up for events on a daily basis. Serves as a lead worker to Kroc Associates for scheduling, training purposes, and member satisfaction analysis.

Key responsibilities:

• Warmly greets all people that we encounter throughout the Kroc Center

• Looks for opportunities to be helpful to members, guests, and colleagues by listening and offering thoughtful solutions for members, guests, and colleagues.

• Offers tours that connect individual or family needs to Kroc Center programs.

• Performs daily inspection of all fitness and weight room equipment; ensure routine, preventive, and deferred maintenance is performed: report needed repairs. Performs minor and routine maintenance of equipment.

• Uphold Kroc Center policies to maintain a safe and family friendly environment.

• Answers incoming phone calls, addresses needs, and provides program information in a professional and kind manner.

• Assists (or lead when applicable) in emergency situations.

• Plans, schedules, and assigns work of the Kroc Associates; monitors work to ensure compliance with established policies and procedures.

• Assists employees in resolving routine problems; notifies the supervisor of unique operational or personnel problems.

• Operates computer software for customer transactions in accordance with the Salvation Army and member policies.

• Handles cash transactions in an ethical manner.

• Counts the cash register at the beginning and end of shifts.

• Attend department and center meetings and training courses.

What are we looking for in you:

• High School diploma or G.E.D., and

• Two- four years' experience in customer relations and leading fitness and recreational activities preferred, or

• Any equivalent combination of training and experience, which provides the required knowledge, skills, and abilities.

• Must have or be able to obtain CPR/First Aide/AED certification within the first 30 days of employment.

Physical Requirements and Working Conditions:

Ability to meet attendance requirements. Ability to read, write and communicate the English language. The ability to demonstrate good physical condition and effort associated with walking, running, standing, and moderate-to advanced weight lifting in a fitness center environment including the ability to meet the demands of the gymnasium and athletic field programs.