Job Details

This is your opportunity to be part of Restore Hyper Wellness, a nationally recognized leader in proactive, science-backed wellness.

We coined the term Hyper Wellness™ to describe our philosophy: delivering cutting-edge services, helping people feel better every time they walk through our doors, and activating the body's natural ability to heal and perform. For us, Hyper Wellness isn't a trend-it's a lifestyle, and one that truly changes lives.

Our studios are the opposite of a traditional medical office. They're modern, welcoming, energetic, and social. We believe wellness should be accessible, transparent, and empowering-and we educate our clients so they can take control of their health with confidence.

Restore has been nationally recognized for both growth and culture, including:

• Inc. 5000 Fastest-Growing Companies in America
• Employee Health & Wellness Award, Austin Chamber of Commerce

We're growing-and we'd love you to grow with us.
Position: Hyper Wellness Representative

We're seeking a friendly, motivated, and wellness-minded Hyper Wellness Representative to join our team. This role is perfect for someone who loves working with people, thrives in a fast-paced environment, and is passionate about health, fitness, and recovery.

As the first point of contact for our clients, you'll play a vital role in creating an exceptional experience-from the moment they walk in the door to the moment they leave feeling better than when they arrived.
What You'll Do

• Deliver exceptional, welcoming customer service to every guest
• Answer phones and return voicemails promptly
• Schedule, reschedule, and manage client appointments
• Onboard new clients, obtain waivers, and create client profiles in our POS system
• Check in clients and process retail transactions
• Guide clients to their services and help them feel comfortable and informed
• Administer all non-medical, non-specialty services
• Educate clients on Restore's modalities and wellness offerings
• Provide studio tours and confidently sell packages and memberships
• Execute opening and closing procedures
• Maintain strong knowledge of all services, products, and promotions
• Assist with daily studio operations including cleanliness, laundry, outreach, events, and social media initiatives when not with clients

What We're Looking For

• A genuine passion for health, wellness, fitness, or recovery
• At least 1 year of customer service experience (retail or service environment preferred)
• Strong communication and interpersonal skills
• Availability to work weekends
• Currently pursuing or holding a degree in kinesiology, exercise science, personal training, or a related field (preferred, not required)
• A positive, team-oriented attitude and willingness to learn

Compensation & Perks

• Competitive pay
• Flexible scheduling
• A fun, supportive, and energetic work environment
• Complimentary and discounted Restore services
• Opportunity for professional growth within a rapidly expanding brand

If you're passionate about wellness, love helping people feel their best, and want to be part of an exciting and growing company-we'd love to meet you.