Job Details

About the job Family Experience Coordinator (Remote)

About the Role:
The Family Experience Coordinator supports families by organizing and coordinating vacation and experience planning through structured processes and careful attention to detail. In this role, you will assist parents and caregivers by helping them review options, organize planning information, and manage timelines so each experience is clearly outlined and easy to follow. Your focus will be on organization, accuracy, and clear communication while supporting families throughout the planning process. You will coordinate accommodations, experience options, scheduling considerations, and planning timelines while following established workflows and quality standards. This position is centered on coordination and client support and is not sales driven. The role is fully remote and designed for individuals who are comfortable working independently while adhering to defined processes and expectations. Comprehensive training is provided to ensure you understand systems, planning procedures, and communication standards before supporting families. Ongoing professional guidance is available to help you remain organized, confident, and consistent in your responsibilities. This role is well suited for individuals who enjoy supporting families and contributing to smooth, well-organized planning experiences in a structured remote environment.

Responsibilities:

• Assist families with planning accommodations and activities
• Coordinate reservations, confirmations, and planning timelines
• Provide organized family focused planning guidance
• Manage documentation, payment processing, and records
• Maintain clear, supportive, and professional communication

• Strong communication and organizational skills
• Detail oriented and dependable
• Comfortable working independently in a remote environment
• Interest in family focused coordination roles

• Comprehensive training and onboarding
• Flexible remote scheduling
• Performance-based pay structure
• Ongoing professional guidance
• Access to planning tools and resources