Sealed Air Corporation - - - Responsibilities: Build relationships with key customers and utilize that relationship to manage requests from the customer for mutual benefit.; Handle all incoming communications dealing with Customers' needs and expectations in line with procedures, and according to departmental KPIs.; Act as a point of reference for the Sales Teams for all issues relating to the order process and distribution.; Record, take ownership and resolve Customer complaints in line with company KPI's.; Where necessary co-ordinate activities with other departments to ultimately ensure complete Customer satisfaction.