Job Details

divh2Wellness Membership Advisor/h2pIf youre looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! Become a part of our team as a Wellness Membership Advisor!/ppElements Massage is a wellness studio looking for an engaging, fearless, outgoing personality to lead retail sales and customer service of potential clients and current members. Our business is built on Elements Wellness Program sales and we reward our team when we meet our objectives./ppOur Brand Promise: To better the lives of everyone we touch./ppResponsibilities and Duties:/pulliElements Massage is looking for a Retail Sales Associate / Customer Service Associate to create an exceptional massage experience for all the clients every time they enter the studio./liliInforming all clients about the benefits of the Elements Wellness Program, a no hassle membership plan./liliFollowing our proven sales process to enroll clients into the Elements Wellness Program./liliBeing the first and final face of hospitality, whether on the phone or in the studio./liliEnsuring the client appointment paperwork and payment process is brief, painless, and accurate./liliWorking as a team with our Managers and Massage Therapists to create an environment where clients are the center of the world./li/ulpQualifications and Skills:/pulliAbility to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty./liliThe right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients./liliThe right candidate can turn every incident of client criticism to a story of great customer service./liliExperience: Prior retail sales experience preferred; selling memberships or services in-person to potential clients. Customer Service in a spa-like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution./liliFamiliarity with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs./liliDriven to create the best work environment for the employees and the best experiences for the client./li/ulpProspective hire must be willing to have schedule flexibility to work, mornings, evenings and weekends./p/div