Job Details

divh2Receptionist Position At Americas Best/h2pAmericas Best is part of National Vision, one of the largest optical retailers in the United States. The Americas Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation eyewear and eye care into one excellent experience at a single low price. At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible./ppAs the face of our stores, receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help patient schedules flow smoothly. Theyre the glue to our operations, helping everyone to stay on track. The role provides prompt, courteous service to customers either on the phone or in person./ppThe specifics include ensuring high quality customer service while following all safety protocols. They ensure a smooth flow of customers through the store. They answer, screen, and forward incoming phone calls in accordance with National Vision protocol. They process and understand managed care plans while obtaining document information from the insurance company as needed. They provide customers with basic and accurate information. They schedule and confirm appointments, follow-up visits, and classes. They file all patient records daily and pull patient files for the next days appointments. They check order status and notify customers when orders are in or of any delays. They keep the reception area tidy and presentable with all necessary materials. They receive, sort, distribute daily mail/deliveries and maintain inventory of office supplies. They participate in regularly scheduled mandatory communication meetings./ppThe suitable talent has experience as a receptionist, front office representative, or similar role preferred but not required. They have 0-2 years related experience or training preferred. They have experience handling multiple phone lines preferred. They have strong customer service skills required. They have strong organizational skills required. They are fluent in reading speaking both English Spanish. Education: High school diploma or equivalent./ppAt National Vision, we reward hard work with competitive pay, bonus opportunities, and a benefits package to support you and your family now and in the future. Our benefits include 401k retirement savings with company match and stock purchase plan, paid sick time, parental leave, employee eyewear discount, college scholarship program, training programs available, access to educational courses, emphasis on internal promotions and career advancement./ppAt National Vision, youll enjoy more than just a job youll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly! We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics./p/div