Job Details

Initial Posting Date:
01/27/2026

Application Deadline:
02/03/2026

Agency:
Oregon Health Authority

Salary Range:
4,207.00 - 5,842.00

Position Type:
Employee

Position Title:
Provider Enrollment Specialist (Public Service Representative 4) - 2 positions

Job Description:

If this opportunity aligns with your strengths, background, and commitment to fostering inclusivity, we encourage you to apply! At the Oregon Health Authority (OHA), we value diversity and encourage applicants from all backgrounds and experiences to help us build a stronger, more equitable future for all.

Opportunity Awaits, Apply Today! - Provider Enrollment Specialist (Public Service Representative 4)

This posting will be used to fill two (2) permanent, full-time positions. These positions are classified and are represented by a union.

Provider Enrollment Specialist (2 positions): The purpose of this position is to process provider Medicaid Program applications using internal and external data and documents submitted by providers to ensure complete and accurate information has been received and enrolled by assisting the providers with enrollment and program requirements. This role will validate providers have not been excluded with the goal of verifying that the information submitted by providers meets with the required Federal and State minimum qualifications.

This position will compare submitted data (and researched external data) with Federal and State regulations for quality and metric measures to determine if providers qualify to participate in the Medicaid Program. This specialist will communicate with providers the outcome of the review and reason for denial of enrollment if applicable.

In alignment with OHA's values and strategic goal to eliminate health inequities in Oregon by 2030, the person in this role will demonstrate ongoing development of personal cultural awareness and humility, and knowledge of social determinants of health and their impacts on health outcomes.

Click Here to view a Dashboard of all current recruitments for the Medicaid Division. On the dashboard, you will see a link to the full position description for the position(s) associated with this REQ-194354.

What We Are Looking For

Minimum Qualifications: These qualifications must be reflected in your application for consideration.

Three years of experience performing public contact and/or customer service duties comparable to the work of a Public Service Representative.

At least two years of this experience must include dealing with the public in-person or by phone providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance.

Preference may be given for experience providing service in an area of specialization specific to the position opening.]

Desired Attributes: The following are desired attributes that we have identified as key to success for this role at OHA. These are the attributes we are looking for in our top candidate. If you have any of these, please let us know in your application.

1. Demonstrated experience providing advanced, person-centered customer service while engaging diverse individuals and organizations, informed by cultural awareness, humility, and knowledge of social determinants of health.

2. Demonstrated experience building and maintaining constructive, collaborative working relationships to support implementation of policies, projects, and programs that promote equity, inclusion, and incorporation of lived experience.

3. Demonstrated experience explaining, interpreting, and applying laws, rules, and policies through clear verbal communication and well-documented written materials.

4. Demonstrated experience researching, reviewing, and applying federal and state regulations, including Medicaid requirements, to support daily decision-making and determine appropriate outcomes.

5. Demonstrated experience accurately entering, validating, and maintaining complex healthcare or enrollment data while meeting productivity and quality expectations.

6. Demonstrated experience synthesizing information from multiple sources, analyzing data, and preparing reports using advanced tools such as Microsoft Excel, Word, Outlook, and collaboration platforms including Microsoft Teams and SharePoint to support program operations, compliance, and continuous improvement.

7. Demonstrated experience providing training, technical assistance, or subject-matter support related to policies, procedures, systems, or program requirements.

8. Demonstrated ability to independently plan, prioritize, and manage workload in a fast-paced environment with shifting priorities. Application Guidance

Your candidate profile and application are your opportunity to showcase your skills and interest in this role. Submissions will be reviewed for clarity, consistency, and communication skills, and for alignment with the guidance provided in the below:

Submission Requirements:

• Resume - Attach your current resume that clearly outlines your education and work experience relevant to this position.

• Cover Letter (Optional) - A cover letter is not required, but if included, it will be reviewed and considered during the review and selection process.

• Supplemental Questions - Answer all supplemental questions completely and accurately.

• Final Check! - Before submitting, confirm that all required materials are included, and your Workday Job History is current. The information in your application will be used to complete an Equal Pay Analysis to determine salary placement upon hire. Visit the Equal Pay Analysis Webpage for more information.

How to Apply: • External Candidates: Visit the State of Oregon job opportunities webpage or click the "Apply" tab above to submit your application, following all submission requirements. • Internal Candidates: Current State of Oregon employees must apply through their employee Workday login, following all submission requirements.

After You Apply:

• Complete any pending tasks in Workday under "My Applications" prior to the application deadline.

• Check your email (including junk folder) and Workday inbox regularly for updates on your application.

Reminders:

• Eligible veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. To protect your information and ensure correct processing, please follow the instructions for submitting your Veterans' Preference documentation.

• Please download and save a copy of this job announcement and linked position description, as it is not available after the application deadline.

About the Team & Benefits of Joining:

We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate with a team of bright individuals to work with and learn from. If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you. We also offer a competitive benefits package including: • Excellent, low-cost medical, vision, and dental coverage for you and your family.

• Optional benefits like life insurance, disability coverage, deferred compensation, and FSA options for health and childcare.

• Generous paid time off: 11 holidays, 3 personal days, monthly sick leave, and vacation accrual starting at 8 hours/month. • Potential eligibility for the Public Service Loan Forgiveness Program. • Retirement security through Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP). • Training and development opportunities to grow your career with the State of Oregon.

Additional Details

• This announcement is for [number of vacancies], [time type: full-time, part-time], [appointment type: permanent, limited duration, temporary, seasonal], [representation type: SEIU represented, management service, executive service, confidential] [working title] position (Classification: [Classification Title]) based in [city], Oregon.

• This is a Hybrid Remote position [85% Remote 15% In-office] . "Review Section 4: Working Conditions" in the position description (linked above) for more information.

• Employment is contingent upon a criminal records check and a driving records check that meets OHA criteria at the time of hire and throughout employment.

• The salary listed is the non-PERS qualifying range. If the successful candidate qualifies for PERS, the salary range will increase by 6.95%. For more information, see the Classification and Compensation page.

• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an education institution during the application process.

• This position does not provide visa sponsorship. Within three days of hire, you will be required to complete I-9 documentation and confirm authorization to work in the United States. OHA will use E-Verify to verify work authorization. If your employment eligibility depends on sponsorship now or in the future, you will not meet the requirements for this position.

• We evaluate candidates based on their own skills and experience. Unless explicitly approved, outside resources - including Artificial Intelligence (AI) tools - are not permitted during assessments or interviews. Use of unauthorized resources will disqualify a candidate from further consideration.

Recruiter: Juan McGruder Email: ...@oha.oregon.com

Phone (text friendly): (503) ###-####

Accommodation Requests (ADA): OHA provides reasonable accommodations under the ADA, which may include alternative formats of materials or language support. If you need an accommodation to apply for this position or participate in the selection process, please contact the recruiter listed above.

Helpful Links & Resources How to Set Job Alerts | Workday Applicant FAQ | Oregon Health Authority | Facebook | Instagram | LinkedIn | Veterans Resources | What You Need to Know to Get the Job

The Oregon Health Authority is an affirmative action and equal opportunity employer, committed to fair employment practices and pay equity for all employees. We do not discriminate based on protected class - including race, sex, veteran status, disability, age, color, religion, national origin, marital status, or sexual orientation - and does not screen applicants based on current or past compensation. Salary is determined through a fair review of your education, experience, and training as it relates to the position.

OHA is an anti-racist organization working to eliminate health inequities and dismantle structural barriers that impact underserved communities. Join us in advancing our Strategic Plan and building a more equitable Oregon.