Job Details

Respond accurately to consumer, service center & distributor calls regarding the company's policies and procedures. Verify and authorize warranty coverage for all callers. Provide helpful direction to callers dealing with warranty & non-warranty service. Resolve issues for ASC or consumers while maintaining a flexible approach to enforcing policy. Provide callers with location to purchase parts & receive repair service. Work with internal customers on warranty claims, stock issues, lost or damaged freight. Enter orders, provide pricing and stock availability and status of order to all customers. Other duties as assigned....Customer Service, Service, Manufacturing, Retail, Warranty, Customer