Job Details

Job Title:

Senior Specialist, Customer Enablement

Job Description:

PREFERRED LOCATIONS FOR THIS ROLE INCLUDE AZ, OR, AND THE EAST COAST (ESPECIALLY MA)

The Role

Entegris is seeking aSeniorCustomerEnablementSpecialist to join our North AmericaCommercialteam. In this role, you willbe responsible forincreasing Customer Satisfactionfor someofEntegris'largest Customerswhile meetingestablishedRevenue expectations.This will beaccomplishedthrough diligent focus on resolving difficultand complexCustomer problemsand driving for higherefficiency with internal processes.

WhatYou'llDo

• Remotely manage and interface withassigned Strategic Account in North Americafor mature product lines and reoccurring Revenue

• Lead internal actions to resolve Customer priority issues

• Provide up to date andaccurateforecasts for assigned accounts

• Manage consignment inventory program with Customer to ensure that guidelines are being met andprevent stale inventory

• Partner with Finance and other related functions for escalation resolution of Accounts Receivables

• Manage Product allocations to ensure highest levels of Customer Satisfactionper CXI metric

• Lead Semi-Annual Business Review processin collaboration with Key Account Managers

• Collaborate cross functionally and across divisions to track and drive improvements in on-time shipments

• Ensure Quality and PCNs are communicated correctly with Customer and stay on schedule

• Continually build strongCustomer relationships thatprovidekey insights into the business

• Performadditionaltasks as needed to support team and organizational goals.

What We Seek

Education: B.S. degree in Business or related field (or equivalent experience).

Experience: Minimum of5years inSaleswith 2 years in SemiconductorManufacturingindustry

Skills:proficiencyin MS Office;strong communicationand problem-solvingskills;

Success Metrics

• High customer satisfactionas measured by Entegris' CXI score.

• Effective resolution of customer issues.

• Continuous improvement and innovation inCustomerEnablementpractices.

• Strong teamwork and collaboration across departments.

WHY WORK AT ENTEGRIS?

Lead. Inspire. Innovate. Define Your Future.

Not everyone who works for a global company shares the same background, experiences and perspectives. We leverage the differences of our employees to bring new ideas to the table. Every employee throughout the company is encouraged to share input on projects and initiatives. Our decision-making process is truly a collaborative effort as we realize there are leaders at every level of the organization. We put our values at the core of how we operate as an organization - not just when it's convenient, but in a lasting and meaningful way. We want the time and energy you spend here to have a positive impact on your life inside and outside of the office.

WHAT WE OFFER

Our total rewards package goes above and beyond just a paycheck. Whether you're looking to build your career, improve your health, or protect your wealth, we offer generous benefits to help you achieve your goals.

Compensation: $95,000 - $130,000/ year range with actual pay dependent on candidate overall skills for the role

*Annual Bonus Eligible

*A progressive (PTO) policy that empowers you to take the time you need to recharge

*Generous 401(K) plan with an impressive employer match with no delayed vesting

*Excellent health, dental and vision insurance packages to fit your needs

*Education assistance to support your learning journey

*Values-driven culture with colleagues that rally around People, Accountability, Creativity and Excellence

*Company anticipates the application window closing approximately 5 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require Company to shorten or extend the application window

Entegris does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Entegris immigration sponsorship (e.g., H1B, TN, STEM OPT, etc.) now or in the future.

At Entegris we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status

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