Job Details

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Loan Workout Specialist in West Des Moines, IA (Hybrid).

Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunitythat includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Contract Duration: 12 Months contract to hire

Summary: wants candidates to show they understand the full lifecycle of a credit card case, including internal processes, data management, and merchant coordination-not front-line customer service.

1. Type of Experience manager is Looking For
o Handling or servicing credit cards, not just general loans or third-party work.
o Microsoft systems experience and e-card processing are relevant but teachable.
2. Specific Details manager Wants to Dig Into
o Data entry & case management: How the candidate tracked and processed credit card cases in systems.
o Overall handling of a case: Step-by-step understanding of managing a credit card dispute or issue.
o Merchant interactions: Whether they coordinated with merchants or middlemen (not direct customer interaction).
o Dispute investigation: How they investigated and resolved credit card disputes, including documentation and follow-up.
3. Practical Use
o Manager isn't looking for candidates to have customer-facing skills for this role-he wants back-office credit card processing and accuracy.

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.

Posted by: Anthony DAurizio