Job Details

divh2Central Patient Transport Dispatcher/h2pThe Central Patient Transport Dispatcher is responsible for coordinating and monitoring patient transport activities within the healthcare facility to ensure timely, safe and efficient movement of patients and equipment. This role serves as the liaison between transport management, transport staff, and hospital departments. Uses EPIC and hospital protocols to prioritize and assign transport requests./ppMinimum Requirements:/pulliHigh School Graduate/liliTwo to three (2-3) years experience in a similar dispatching position OR 1 year experience in Central Patient Transport/liliCPR Certification (on the job training and certification)/li/ulpPreferred Requirements:/pulliCollege courses or Associates Degree in Healthcare or Business/li/ulpCore Job Responsibilities:/pulliReceive, prioritize and assign patient transport requests through EPIC./liliWorks collaboratively with the Nursing, Bed Board, Facilities, and Ancillary departments to ensure timely and effective patient movement within the organization./liliStrong verbal and written communication, interpersonal, and customer relations skills./liliTrack transport assignments in real-time, adjusting schedules and resources to meet changing demands and urgent requests./liliServe as the primary point of contact for nursing units and transport staff./liliUtilize EPIC to log requests, monitor performance metrics, and maintain accurate records./liliAddress delays, equipment issues, or staffing challenges to minimize service disruptions./liliAssist in compiling productivity reports and performance data for Management review./liliComplete transport trips as needed./liliAssist with equipment management and movement as needed./liliPerform other duties as assigned./li/ul/div