Job Details

BASIC PURPOSE: Complete assigned banquet duties, typically including set-up, service and breakdown of functions, while ensuring tasks are completed in a safe, accident-free manner.

ESSENTIAL FUNCTIONS:

1. Review Banquet Event Orders and receive instruction regarding details of event.
2. Prepare event space, including action stations, buffets, beverage stations, tables, etc. according to Banquet Event Order.
3. Ensure readiness of room for event; ensure tables in assigned area have been set correctly and uniformly.
4. Ensure uniform (including nametag) and personal appearance is clean and professional.
5. Greet, welcome and acknowledge guests upon arrival. Thank guests with sincere appreciation when departing. Speak with others using clear and professional language.
6. Serve meal according to established standards for style of service. Communicate additional meal requirements, allergies, dietary needs and special requests to Captain or kitchen supervisor.
7. Replenish buffet items to ensure consistency and freshness in presentation.
8. Monitor tableware to ensure presentation standard is met. Replace items as necessary.
9. Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas.
10. Ensure courses are cleared and tables crumbed promptly and thoroughly.
11. Assist other Event Staff in setting up/breaking down buffet or other special food service tables and equipment.
12. Ensure all tableware, linen and equipment is returned to proper place.
13. Other service duties as assigned.

Knowledge and Skills:

Education: High school education or equivalent.

Experience: One year of hotel banquet and/or food and beverage service preferred.

Skills and Abilities:

Ability to read, speak, and write English required.

Ability to lift, pull, push and carry 30 lbs. required.

Ability to perform basic math functions required.

No. of employees supervised: None

Lifting/Pushing/Pulling/Carrying:

Lifting: 20 - 30 lbs (trays, dish racks, glass racks, etc)

Pushing: 50 - 100 lbs. (carts, "Queen Mary", hotbox, portable bar)

Carry: 20 - 30 lbs (trays, dish racks, glass racks, etc.)

Bending/Kneeling: Frequent bending and kneeling required.

Mobility: Ability to maneuver in narrow areas and between seated guests required.

Continuous Standing: Must be able to stand continuously for up to eight hours at a time.

Climbing: Ability to climb as many as thirty steps required on a regular basis.