Job Details
Policy Services Rep - MA Auto (Hybrid)
2026-01-21 MAPFRE all cities,AK
Description:
Why Mapfre?
As a global insurance leader with a strong local presence, we offer more than a job - we provide a purpose-driven career where your growth, well-being, and impact truly matter.
Purpose & Culture: Join a company built on trust, collaboration, and inclusion. Our values guide everything we do, creating a workplace where people feel respected and empowered.
Comprehensive Benefits: Enjoy competitive health coverage, retirement plans, paid time off, flexible work options, and lifestyle perks like employee discounts.
Career Growth: Advance your skills through tuition reimbursement, leadership programs, and internal mobility opportunities. Your development is our priority.
Social Responsibility: Contribute to meaningful initiatives through Fundación Mapfre, supporting communities and sustainability worldwide.
Pay Philosophy: The typical starting salary range for this role is determined by several factors including skills, experience, education, certifications, and location. Some roles at Mapfre are eligible for commission and/or bonus earnings, in addition to salary, calculated based upon factors set forth in the compensation plan for the role.
Salary Range $18.56 - $26.70 per hour
If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the Mapfre Insurance Talent Acquisition team at ...@mapfreusa.com.
We are proud to be an equal opportunity employer.
Work Schedule Options: 7:00 am-3:30 pm, 7:30 am - 4:00 pm or 8:00 am -4:30 pm
After completing training, schedule will be hybrid (3 days in the office 2 days remote)
Summary
Daily responsibilities include the screening, coding and input of all new business, renewal, endorsement and cancellation transactions within departmental standards.
Responsibilities
- Basic analysis is performed to assure the issuance system entry requirements are met and to identify and resolve any on-line error conditions.
- Provide customer service based on an assigned agency plan.
- Must maintain department standards for the position relative to processing speed and accuracy.
- Analyzes and resolves individual and system generated errors resulting from input, whether the errors/issues result from internal systems, processing with external vendors or Registry systems.
- High School or equivalent knowledge or related experience.
- 0 - 1 years experience
- Demonstrated mathematical and analytical skills
- Attention to detail required.
- Must have strong organizational, interpersonal/communication, and time management skills to handle agency contact.
- Excellent customer service and phone skills.
Why Mapfre?
As a global insurance leader with a strong local presence, we offer more than a job - we provide a purpose-driven career where your growth, well-being, and impact truly matter.
Purpose & Culture: Join a company built on trust, collaboration, and inclusion. Our values guide everything we do, creating a workplace where people feel respected and empowered.
Comprehensive Benefits: Enjoy competitive health coverage, retirement plans, paid time off, flexible work options, and lifestyle perks like employee discounts.
Career Growth: Advance your skills through tuition reimbursement, leadership programs, and internal mobility opportunities. Your development is our priority.
Social Responsibility: Contribute to meaningful initiatives through Fundación Mapfre, supporting communities and sustainability worldwide.
Pay Philosophy: The typical starting salary range for this role is determined by several factors including skills, experience, education, certifications, and location. Some roles at Mapfre are eligible for commission and/or bonus earnings, in addition to salary, calculated based upon factors set forth in the compensation plan for the role.
Salary Range $18.56 - $26.70 per hour
If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the Mapfre Insurance Talent Acquisition team at ...@mapfreusa.com.
We are proud to be an equal opportunity employer.