Job Details

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.

As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022!

Job Description:

At Job Duck, we are seeking a dedicated Case Manager to join our team and play a pivotal role in guiding legal cases from initiation through resolution. This position is ideal for someone who thrives in a detail-oriented environment, enjoys building strong client relationships, and excels at keeping complex processes organized and on track. Each day, you will ensure seamless case progression by managing documentation, supporting attorneys, and maintaining proactive communication with clients. Candidates who are resourceful, empathetic, and committed to accuracy will find this role both rewarding and impactful.

• Salary Range: 1220 USD to 1320 USD

Responsibilities include, but are not limited to:

• Monitor demand status and provide timely updates to the legal team

• Communicate with courts, medical providers, opposing counsel, and other third parties as needed

• Suggest workflow improvements and participate in ongoing training

• Assist attorneys with legal research, case preparation, and trial readiness

• Follow up on missing documents such as claim reports, health insurance cards, and driver's licenses

• Draft legal demands with precision, supporting them with research and case facts

• Organize, scan, and upload documents into the firm's system for easy access

• Conduct thorough audits of new case files to ensure documentation is complete and accurate

• Manage all stages of assigned legal cases from inception through resolution

• Perform initial contact calls with clients to gather information and set expectations

• Prepare settlement packages to ensure timely resolution and smooth disbursement processes

• Collect, organize, and maintain case-related documents including medical records, police reports, and insurance information

Requirements:

• Office Hours: Monday to Friday, 8:30 AM - 5:30 PM EST

• 2-4 years of experience in a legal environment, preferably personal injury case management

• Software: Ring Central (VoIP), Filevine

• Required skills:

Effective multitasking and time management

Strong verbal and written communication skills

Proficiency in legal case management software

Detail-oriented with high standards for accuracy

Ability to work independently and collaboratively

Familiarity with medical records, billing, and case documentation

Professionalism and empathy in client interactions

Work Shift:

8:30 AM - 5:30 PM [EST][EDT] (United States of America)

Languages:

English, Spanish

Ready to dive in? Apply now and make sure to follow all the instructions!

Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.

Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.