Job Details

The Supplier Software Service Ordering Specialist is responsible for processing Cisco subscription and service Purchase Orders to meet SLA and accuracy guidelines, and maintain updated ETAs on all open orders in SAP and Cisco Tools.

Essential Job Duties:

• Manage queue of incoming software/service orders and requests to be processed efficiently.
• Work within supplier as an advocate for ScanSource and have expert knowledge of supplier's tools that will help drive service sales.
• Responsible for reducing the amount of time it takes to process orders and purchase orders to supplier.
• Responsible for various administration duties.
• Ability to work in a team environment in which all is working towards a common goal.
• Responsible for excellent customer service and responsiveness.
• Regular attendance is an essential function of the Supplier Services Specialist position.
• Manage multiple reports to ensure timely order completion and invoicing.
• Maintain database of order activity.
• Must be able to multitask in a high paced environment.

Reporting Relationships:

• Reports to Supplier Chain Services Manager
• Daily contact with supplier management and sales teams
• Will occasionally present to Senior Management (Supplier and/or ScanSource)
• No Direct Reports

Credentials:

Preferred:

• SAP Experience
• Proficiency with Cisco Tools
• com experience

Physical Requirements:

• Ability to be physically in attendance at workstation at designated company office location during normal business hours designated for the position.
• Ability to lift 20 pounds.
• Ability to travel up to 10% of the time

Compensation:

Compensation: $44,000

Actual annual salary offered to a candidate will be based on a number of variables including work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer. This position is not eligible for a variable pay component as part of the hiring range.

While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, and a 401(k) plan with matching provision. Outside of CA, ScanSource grants 128 hours of paid time off (PTO) each calendar year (prorated for date of hire). In the state of CA, employees accrue a set number of hours each pay period equaling the same 128 hours of PTO. ScanSource also celebrates 10 paid company holidays.

ScanSource, Inc. is an Equal Opportunity Employer

EOE/M/F

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.