Job Details

Keyholder (2NC)Job DescriptionThe Keyholder operates as a limited Manager on Duty by maintaining the physical security of the store, under direction from the management team.Roles and Responsibilities* Maximizes profits and customer service by leading assigned category team and operating the store in adherence with all company policies, procedures, and guidelines* Operates the store as a limited Manager On Duty in conjunction with the management team.* Maintains the physical security of the store they are assigned, and in doing so is a key-holding member of management.* Maintains category merchandising and cleanliness and ensures operational efficiency.* Maintains used category cadencing and stock levels within the monthly budget.* Audits buyback throughout the day to ensure all policies and procedures are being followed.* Ensures highest level of customer service and handles customer complaints to a satisfactory conclusion.* Maintains category merchandising and cleanliness and ensures operational efficiency.* Trains and develops Associates within category and facilitates cross-training for further development.* Facilitates effective communication to all store Associates through daily briefings and weekly and monthly meetings.* Drops off bank deposit and pick up change order as needed* Performs other duties as assigned.