Job Details

Jr Systems Administrator - Hybrid

Our client is an employee-owned, growing organization looking to add to their support team. This is a great chance to gain experience with a variety of technologies and learn from mid-senior level technicians in a collaborative environment.

Compensation, 55-70K + Bonus & Benefits
Hybrid Position, East Hartford, CT area

Duties and Responsibilities:

• Provide technical assistance with workstation and server hardware/software for clientele
• Resolve issues for clients via phone or via remote support
• Track customer issues and resolutions, escalating tickets to the appropriate level of support

• Previous experience in IT (2 years minimum)
• Ability to work with and build relationships with Client base
• Strong troubleshooting and critical thinking skills
• Prior experience troubleshooting Windows 10/8/7/Vista/ XP/ Windows Server 2016/2012/2008/2003
• Positive and professional demeanor with strong communication skills
• Familiar with OS Virtualization
• MS Exchange 2016/2013/2010 troubleshooting
• Prior exposure to Client/Server Anti-Virus solutions preferred
• DNS, DHCP, LAN, WLAN and WIFI experience