Job Details

Description

Ready to take your career on the road? As a Property Field Claims Adjuster, you'll be the trusted expert who helps policyholders recover from unexpected property damage. You'll inspect residential, commercial, and farm sites, determine coverage,and negotiate fair settlements-all while working independently and making a meaningful impact. You will serve Northeast WI - Forest, Langlade, Lincoln, Oneida, & Vilas Counties. We'll set you up for success with a company vehicle, phone, and laptop, so you can focus on delivering exceptional service wherever the job takes you.

Responsibilities

• Conduct on-site inspections of property damage resulting from incidents such as fires, floods, storms, or accidents.
• Analyze insurance policies and claim documentation to determine coverage, liability, and appropriate settlement amounts.
• Prepare comprehensive reports including photographs, measurements, and repair estimates; maintain accurate and organized claim records.
• Communicate empathetically and professionally with policyholders and stakeholders, providing clear guidance throughout the claims process.
• Negotiate fair and timely settlements with policyholders, contractors, and third parties, ensuring transparency around coverage terms and deductibles.
• Collaborate with internal departments-including underwriting, legal, and agency teams-to ensure accurate claim evaluations and policy compliance.
• Stay informed on current insurance laws, regulations, and industry standards to ensure all claims handling aligns with company and legal guidelines.
• Perform additional duties and support special projects as assigned.

Qualifications

• Minimum of three years of experience as a Property Adjuster, preferably in a field-based role.
• Bachelor's degree in a relevant field, such as insurance, risk management, or construction, or equivalent work experience, preferred.
• Familiarity with property insurance policies, claim investigation techniques, and industry-standard software for documenting and estimating.
• Solid understanding of construction principles and building materials.
• Strong analytical and problem-solving abilities to assess property damage accurately, evaluate coverage, and negotiate settlements effectively.
• Excellent verbal and written communication skills to interact with policyholders, claimants, and internal stakeholders. Ability to explain complex concepts in a clear and concise manner.
• Strong customer service skills with a focus on providing a positive experience to policyholders throughout the claims process. Ability to handle challenging conversations and demonstrate empathy when dealing with individuals who have experienced property damage.
• Exceptional organizational and time management skills to handle multiple claims simultaneously, meet deadlines, and maintain accurate documentation.
• Valid Driver's License.
• Ability to perform the physical requirements of the job, such as climbing ladders, walking on roofs, working inside collapsed/burnt structures, walking on uneven terrain, etc.

Preferred Qualifications:
• Prior experience working with cause and origin experts.
• Experience in handling recovery processes, including subrogation, contribution, and salvage.
• Familiarity with multi-line claims adjusting.
• HAAG Certification.