Job Details

Join our team to oversee the safety and reliability of autonomous vehicles through continuous remote monitoring and real-time decision-making. Your role will be vital during the transition to fully driverless operations.

Responsibilities

• Monitor vehicles using the Remote Command interface and camera feeds.
• Intervene proactively using system tools when necessary.
• Log interventions and observations in real-time using tools like Notion or Google Sheets.
• Conduct post-trip reviews and identify anomalies.
• Participate in Root Cause Analysis and contribute to the knowledge base.
• Track and report operational metrics.
• Ensure smooth shift handoffs by communicating key context to the incoming Shift Lead.

• Experience in technical support, dispatch, or operations (e.g., IT, transportation).
• Strong decision-making skills under pressure.
• High attention to detail and disciplined documentation practices.
• Basic understanding of autonomous vehicle systems or a willingness to learn.

• Experience with geolocation tools or Remote Command interfaces.
• Familiarity with perception and planning concepts in autonomous systems.
• Skills in log analysis or working with event data.

• On-site work from the Remote Operations Center in Austin, TX.
• Rotating shifts, including weekends.
• Availability for both morning and evening shifts required (schedule flexibility preferred).