Job Details

Network Engineer

About Company

Samaritan Ministries is a Biblical solution to health care. It is not insurance. We deliver authentic, compassionate, and personal service in the name of Christ to enable and inspire members to provide for one another's medical needs through prayer, encouragement, and financial support.

From demonstrating Christ-centered compassion to modeling best practices in health care sharing, Samaritan Ministries is committed to keeping Jesus at the center of everything we do. The way we interact with our colleagues and engage with ourmembers is a testament that we are ultimately serving Christ and His Kingdom.

Summary

To serve the Members of Samaritan Ministries International by owning and being responsible for the complete implementation and operation of the Network services of Samaritan Ministries.

Competencies

• Telecommunications Network
• Infrastructure
• IT Support Troubleshooting
• Resilience
• Architecture
• Fostering Communication
• Initiative
• Acting with Integrity, Empathy, and Compassion
• Collaborating with Others
• Neighbor Focus
• Pursuing Excellence

Key Responsibilities

• Administer and support network infrastructure including DHCP, DNS, routers, firewalls, and related systems.
• Deploy and manage LAN/WAN routing and switching in small to medium-sized environments.
• Implement and maintain VoIP technologies.
• Troubleshoot network issues to isolate and diagnose problems effectively.
• Collect requirements, analyze, design, implement, document, test, monitor, and maintain data and communication networks.
• Create and maintain detailed documentation for network configurations and architecture.
• Monitor network performance and capacity; perform preventative maintenance and plan for future infrastructure needs.
• Manage network security solutions and ensure compliance with security policies.
• Maintain inventory and practice asset management for all network components.
• Coordinate network operations, maintenance, repairs, and upgrades.
• Communicate with internal stakeholders to assess and fulfill network requirements.
• Interact and negotiate with vendors, outsourcers, and contractors to procure network products and services.
• Develop and execute test plans and scripts for network configurations.
• Establish and maintain policies, procedures, and training plans related to network operations.
• Stay current with industry trends, emerging technologies, and best practices.
• Support incident, problem, and change management processes in accordance with established procedures.
• Commit to continuous learning and professional development through research, study, and training.

Qualifications and Experience

• 5 years of hands-on experience in network administration or Engineering.
• Experience with LAN/WAN design and deployment
• Experience with network troubleshooting and performance monitoring
• Experience with configuration and management of routers, switches, firewalls, and other network devices
• Experience with VoIP systems (College diploma) and network security (College diploma) solutions
• Experience writing network (College diploma) documentation and asset management
• Experience working with vendors and stakeholders to support infrastructure needs
• Experience with: Protocols and services CP/IP, BGP, DNS, DHCP, RADIUS, TACACS+
• Familiarity with: Network monitoring tools (e.g., SolarWinds, Wireshark)
• Familiarity with: Cloud networking (e.g., AWS, Azure)
• Familiarity with Incident and change management processes
• Four-year degree from an accredited university or the equivalent combination of education and experience.
• Cisco Certified Network Associate (CCNA) or equivalent
• Strong understanding of networking protocols (TCP/IP, DNS, DHCP, BGP, OSPF, RADIUS and TACACS+)
• Experience with LAN/WAN design, deployment, and troubleshooting
• Proficiency in configuring routers, Switches, Firewalls, Access Points and VoIP systems
• Experience with cloud networking (AWS, Azure) and virtualization
• Skilled in network monitoring and diagnostic tools (e.g., Wireshark, SolarWinds)
• Knowledge of network security practices and compliance standards
• Ability to document configurations and maintain network asset inventory
• Effective communication with technical and non-technical stakeholders
• Capable of developing test plans and implementing network policies
• Strong problem-solving, time management, and Adaptability

Additional Information

• Tasks are normally conducted in a regular office environment, requiring use of computer, mouse, drawing tablet, and other standard office equipment. Staff usually remain in a stationary position, often standing or sitting for prolonged periods.
• Staff will observe safety principles while performing the duties of the position.
• Staff may need to lift and move items up to 35 lbs. on occasion.
• Staff may be required to travel and have a valid driver's license.
• This position requires an active commitment to the mission and values of SMI. In the course of performing job duties, the employee will act in a manner that is Christ-honoring as well as Christ-like, demonstrating a personal Christian faith and witness in all interpersonal interactions.

Pay Range: $78,000-$118,600 Starting pay usually falls within the lower half of the pay range and is determined by experience, skills, and education.

Benefits Include:

• Performance-based incentive pay
• SMI Membership with monthly healthcare bonus
• Health Insurance: MEC plan with employer HSA contribution
• 401K Retirement plan with employer contribution
• Life Insurance
• Short-term disability
• Dependent Care Flexible Spending Account
• Time Off: 9 company paid holidays, 5 missions days accrued annually, maternity and paternity leave, FMLA, Bereavement, and weekly accrued PTO (40 hours to use after 30 days + 80 hours accrued for 48 weeks)
• Health club or home workout benefits for participating staff
• Formal staff development and leadership training
• Spiritual support and counseling through our staff support office
• Repeatedly certified as a Best Christian Workplace