Job Details

Shaping Tomorrow's Workforce with Today's Top Talent

At Emapta, we redefine what it means to grow your career. As a trusted outsourcing partner to global clients, we provide world-class opportunities across industries, empowering professionals to build meaningful careers without leaving home. With offices across the Philippines, Vietnam, Sri Lanka, LATAM, Macedonia, and more, we connect top talent to international companies that value expertise and innovation. More than just a workplace, we are a community driven by collaboration, diversity, and a passion for making animpact. At Emapta, your career journey is not limited-it's elevated to a global stage.

Job Description

As a Senior Product Manager, you'll serve as a strategic leader, guiding product vision, roadmap, and execution. You'll drive innovation through market research, user discovery, and cross-functional collaboration, ensuring every product initiative is purposeful, validated, and impactful to both the business and its users.

Your Daily Tasks

Product Strategy & Vision

• Define and communicate compelling product vision aligned with business strategy
• Conduct thorough market analysis, competitive research, and user research
• Develop data-driven product roadmaps with clear business impact projections
• Establish product success metrics and regularly measure/report on ROI

User Experience & Value Creation

• Lead customer discovery initiatives and user journey mapping
• Define user value propositions and measure satisfaction/adoption metrics
• Collaborate with UX/UI designers to ensure exceptional user experiences
• Drive A/B testing and experimentation programs for continuous optimization

Cross-Functional Leadership

• Partner closely with engineering teams on technical feasibility and delivery planning
• Collaborate with PMO on project coordination and stakeholder communication
• Work with business stakeholders to translate needs into product requirements
• Coordinate with customer success and sales teams for market feedback

Product Management Excellence

• Work with product leadership to implement robust product discovery and validation processes
• Manage product backlog with clear prioritization frameworks
• Create detailed product requirements and user stories
• Ensure quality product launches with comprehensive go-to-market planning
• Oversee overall operations, strategy, and leadership of the product area
• Provide strategic direction to ensure alignment across all departments and functions
• Serve as primary liaison for client communication, ensuring service delivery and satisfaction
• Continuously evaluate processes to enhance client experience

Decision Making

• Exercise autonomy on decisions within direct control, escalating only significant changes
• Ensure timely delivery of work assignments with accountability for outcomes

Operational Latitude and Impact

• Set large-scale goals and objectives for team members
• Provide input into functional work standards
• Drive operational plans and outcomes with measurable business impact

The Qualifications We Seek

Education

• Bachelor's degree in Business, Computer Science, Marketing, or related field (Master's preferred)

Experience

• Experience in HR technology, workforce management, eCommerce, or related domains
• 5+ years in product management roles with proven success in B2B software products
• Track record of leading products from concept to market adoption
• Familiarity with agile development methodologies and product delivery frameworks
• Experience establishing and measuring product KPIs and business impact
• Background in digital transformation initiatives

Knowledge and Skills

• Strong analytical skills with data-driven decision-making experience
• Cross-functional leadership experience with engineering, design, and business teams
• Knowledge of enterprise software platforms, API integrations, and system performance
• Experience with user research and discovery methodologies
• Proficiency in product analytics tools
• Ability to influence cultural change toward product-led practices
• Strong stakeholder management across technical and business functions

Job Overview

Employment type: Full-time

Shift: Flexible shift

Work setup: Work from Home/Hybrid

Exciting Perks Await!

• Private Medical Insurance
• Access to Sportmaster
• 20 days annual leave
• Work From Home, Hybrid setup
• Career growth opportunities
• Diverse and supportive work environment
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )

Welcome to Emapta Macedonia!

EMAPTA is proud to be recognized as a leading global company with a steadfast commitment to excellence in outsourcing solutions. As part of our ambitious expansion strategy, we are thrilled to announce our entry into Macedonia, a country brimming with potential and talent. With this milestone, professionals can build careers with a truly global company while enjoying the benefits of a local office and support team. By combining international expertise with Macedonia's rich talent pool, EMAPTA creates opportunities that empower people, foster community, and drive success on the global stage. #EmpoweringPeople #EmaptaEra