Job Details

divh2Gtm Technology Business Operations Director/h2pAs a global leader in cybersecurity, CrowdStrike protects the people, processes, and technologies that drive modern organizations. Since 2011, our mission hasnt changed were here to stop breaches, and weve redefined modern security with the worlds most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe, and their lives moving forward. Were also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. Were always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation, and a fanatical commitment to our customers, our community, and each other. Ready to join a mission that matters? The future of cybersecurity starts with you./ph3About the Role/h3pThe IT Department at CrowdStrike is at the forefront of enabling our companys rapid growth and technological innovation. Were seeking an exceptional GTM Technology Business Operations Director to drive operational excellence and strategic initiatives across our IT organization. This leadership position will be instrumental in shaping how we scale our operations, optimize processes, and deliver world-class IT services to support CrowdStrikes mission./ph3What Youll Do/h3pAct as a strategic partner to IT delivery leads across Sales, Alliances, Marketing, Finance, and Product, aligning GTM technology priorities and ensuring cross-functional execution is consistent and on track./ppIdentify and resolve GTM process inefficiencies using a consulting mindset to deliver scalable, data-driven solutions with speed and precision./ppLaunch and scale high-impact initiatives that accelerate revenue growth and strengthen GTM applications delivery capabilities, partnering with delivery leads to ensure prioritization and performance./ppReview delivery across lead-to-cash systems (CRM, CPQ, Billing, Analytics, and downstream integrations) to ensure seamless operations, trusted data, and transparency across GTM teams./ppOwn budgets, OKRs, and utilization metrics, driving financial discipline, proactive performance management, and alignment to company objectives./ppEstablish and maintain operating rhythms (status reports, business reviews, planning sessions) that drive accountability, transparency, and executive alignment./ppProvide executive-level counsel and support through briefing materials, agenda setting, strategic communications, and program orchestration./ppArchitect scalable operational frameworks and lead continuous improvement initiatives to enhance efficiency, enable KPI-driven decision-making, and optimize resource allocation./ph3What Youll Need/h3pBachelors degree in Business Administration, Operations Management, Engineering, or related field./pp15+ years of progressive experience in technology operations./ppProven experience in stakeholder management and executive communication./ppStrong background in OKR methodology and implementation./ppDemonstrated success in designing and implementing operating rhythms./ppExcellence in performance measurement and metrics tracking./ppExperience managing budgets and resources in a large-scale IT organization./ph3Bonus Points/h3pExperience scaling operations in hypergrowth SaaS companies./ppManagement consulting background at top-tier firms./ppAdvanced expertise in automation and workflow optimization./ppExperience with modern collaboration tools and Workboard./ppTrack record of implementing successful operating rhythms in high-growth environments./ph3Benefits of Working at CrowdStrike/h3pRemote-friendly and flexible work culture./ppMarket leader in compensation and equity awards./ppComprehensive physical and mental wellness programs./ppCompetitive vacation and holidays for recharge./ppPaid parental and adoption leaves./ppProfessional development opportunities for all employees regardless of level or role./ppEmployee Networks, geographic neighborhood groups, and volunteer opportunities to build connections./ppVibrant office culture with world-class amenities./ppGreat Place to Work Certified across the globe./ppCrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program./ppCrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisionsincluding recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programson valid job requirements./ppIf you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at ...@crowdstrike.com for further assistance./ppFind out more about your rights as an applicant./ppRight to Work/ppCrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $170,000 - $260,000 per year, with eligibility for bonuses, equity grants, and a comprehensive benefits package that includes health insurance, 401k, and paid time off./p/div