Job Details

A technology solutions provider is seeking an Associate Service Desk Technician - Tier I to deliver exceptional technical support to Veterans. Responsibilities include assisting users with mobile device setup and troubleshooting across various platforms. The ideal candidate will possess strong technical skills, excellent customer service abilities, and a commitment to service excellence. This position is fully remote, and applicants must be available for a 1-week training session in Herndon, VA if located nearby. Salary is set at $47,500 annually.

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