Job Details

[Customer Service / Remote] - Anywhere in U.S. / $25 per hour + bonuses - As a Customer Support Specialist at Cluely, you will: Monitor and respond to all incoming customer support tickets through Intercom during your shift, maintaining our commitment to responsive, helpful service; Assess each customer inquiry and determine the appropriate course of action; Handle refund requests efficiently through Stripe when appropriate, ensuring customers have a smooth experience even when things don't work out; Identify technical issues that require engineering attention and communicate them clearly to our development team...Hiring Immediately >>