Job Details

At JTEKT North America, we are driven by a commitment to excellence, innovation, and continuous improvement. As a leading manufacturer of automotive and industrial technologies-including steering systems, driveline components, bearings, and machine tools-we power the products that move industries forward. With a strong focus on safety, quality, and teamwork, we create an environment where associates can grow, contribute, and make a meaningful impact. Join us and be part of a company shaping the future of manufacturing through advanced technology and a culture built on respect, integrity, and collaboration.

Summary/Purpose

The Supervisor - Business Operations is a key leader within the Bearing Business Unit (BBU) Business Management team. This role is responsible for supervising a team that supports pricing strategy, complex quoting activities, analytics, master data management, and continuous improvement. The supervisor partners cross-functionally to deliver insights, optimize processes, and support strategic decision-making and initiatives.

This role is located at our North American Headquarters located in Greenville, SC. This department is hybrid with a minimum of 3 days in the office. Additional days may be necessary during training.

Essential Duties and Accountabilities:

Supervision

• Lead and manage a team of analysts, including performance management, coaching, workload planning, and daily oversight of business operations.
• Support the Business Operations Manager in developing team capabilities and ensuring alignment with business priorities.

Pricing / MDM Activities:

• May participate in or oversee full quoting processes, including cost analysis, competitive benchmarking, and profitability evaluation for strategic accounts and product lines.
• May participate in or lead master data management activities.
• Ensure the team maintains customer price lists and pricing agreements with accuracy, compliance, and alignment with business strategy.
• Resolve complex pricing issues within the Oracle ERP system and lead mass price adjustment initiatives.

Analytics:

• May participate in transforming large datasets into clear, concise insights and visualizations for executive decision-making and business planning.
• May utilize predictive and historical analytics to identify trends, risks, and opportunities, and recommend actionable solutions.
• May provide financial, market, and operational analysis to support pricing decisions, contract negotiations, and strategic initiatives.
• May participate or lead in ad-hoc analytics projects and reporting initiatives that shape business priorities.

Continuous Improvement:

• May evaluate existing business processes and recommend enhancements to improve efficiency, accuracy, and scalability.
• May leverage tools such as Power BI, automation, database analytics, and other digital solutions to improve reporting and insight delivery.
• May partner with cross-functional teams to implement sustainable process improvements and best practices.

Supervisory Responsibilities:

• Directly supervise a team of associates in accordance with JTEKT North America policies, procedures, and leadership expectations.

Job Knowledge, Skills and Abilities:

• Advanced proficiency in Microsoft Excel and data visualization tools (e.g., Power BI).
• Proficiency with ERP systems (Oracle preferred) and familiarity with database tools.
• Strong business acumen with experience in profitability analysis and strategic decision support.
• Excellent communication skills, with ability to simplify complex data into clear, actionable insights.
• Demonstrated ability to plan, prioritize, and deliver multiple complex projects thru teamwork.
• Strong leadership, team building skills, critical thinking, and problem-solving skills.
• Ability to influence and build alignment across diverse stakeholders.
• Continuous improvement mindset with experience using technology and analytics to optimize processes.

Education and Experience:

Education: Bachelor's degree in finance, Business Administration, Marketing, Engineering, Data Analytics, Supply Chain, Manufacturing or Business Analytics.

Experience (desired):

• 5+ years solving analytical problems in a business and/or production environment.
• 5+ years working in a collaborative, team-oriented environment, with demonstrated ability to lead initiatives and influence stakeholders.
• 3+ years supervising a team of associates
• Experience managing product lines, projects, or strategic business initiatives preferred.

Work Environment/Physical Demands:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is mostly performed in a normal office setting with minimal exposure to health or safety hazards, and with substantial time spent working on a computer. Requires sufficient hand, arm, and finger dexterity to operate computer keyboard and other office equipment.
• The performance of this position may occasionally require exposure to manufacturing areas which require the use of personal protective equipment such as safety glasses with side shields and mandatory hearing protection.
• Travel by automobile and plane required approximately 10% of time.

Employee may perform other duties as requested, directed or assigned.