Job Details

Provides support and lead for schedulers; oversees essential scheduling preparation for the department. Maintains a high level of communication throughout the department with all staff to coordinate complex procedures. Work closely with department managers to adjust the schedule and/or guidelines under their direction to optimize the schedule as well as make constant efforts to improve the patient experience and minimize scheduling errors. Essential Functions. All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference. Creates instructional guides for scheduling for current and new schedulers. Updates scheduling forms as needed. Creates resources as needed for schedulers. Creates tools as needed to optimize scheduling performance. Revises processes as necessary to accommodate the frequently changing schedule and department guidelines for scheduling. Communicates with internal team members an...Scheduling, Coordinator, Scheduler, High School, Patient Access, Healthcare, Business Services