Job Details

Production Planning Scheduler

The Production Planning Scheduler recruits and schedules donor's via telephone in a courteous, professional, and friendly manner.

Essential Functions

• Effectively recruits and schedules doors by telephone (telerecruit) in a professional, courteous, and friendly manner
• Ensures apheresis and non-automated donor eligibility is acceptable in DoVac and Vista before scheduling donors
• Schedules donor appointments in donor scheduling software
• Monitors appointment schedule throughout the day to ensure an adequate number of donors are scheduled within all fixed site centers to meet daily collection goals
• Maintains good public relations with donors, patrons, and co-workers
• Other duties as assigned or required

Minimum Qualifications

• High School Diploma or GED
• Ability to read, understand, and follow written and verbal instructions
• Excellent customer service skills
• Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers
• Ability to organize and prioritize workload and meet deadlines
• Possesses the aptitude for continued skill development

Physical Demands The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting up to 25 pounds
• Sitting, standing, or walking for an extended period
• Bending and twisting