Job Details

Pay Range: USD 31 /hr - USD 43/hr

I. Position Purpose/Scope: What are the key objectives of the position?

• Drives quality improvement for assigned scope of responsibility, including a focus on reduction or elimination of field warranty cases through defining the areas for improvement, guiding the PMP from preanalysis through to implementation for maximum effect, and monitoring and reporting the target achievement for the scope of responsibility.Coordinates Target Achievement of Project and Product Warranty Quality Targets.

II. Position Responsibilities/Accountabilities: List the major duties/accountabilities to achieve the
positions key objectives.

• Monitors and reviews sensor data through direct interface with the Problem Management Process, Reporting Line Customer, Process Management department.
• Reviews field-warranty problem landscape, prioritizes issues and evaluates risk for all models built at Plant Spartanburg.
• Accepts points into QC2 after appropriate handshake with the ML-T and allocates these to the correct LV/SV/MAV for the most effective problem solving.
• Provides guidance on Plant Spartanburg owned problems in QC2 in the CLIENT Product Quality Management (PQM) and Problem Solving Process (PMP) for the scope of responsibility.
• Provide transparency for assigned scope of responsibility.
• Performs as SV through an agreed plan for resolution, guiding the LV in problem solving process for all problems in the scope of responsibility.
• Maintains knowledge of priorities and schedules for the PMP, and drives the achievement of the agreed dates.
• Participates in cross-functional teams for quality improvement, as required.
• Communicates with technical departments and suppliers as required.
• Provides verification of problem resolution and sustainability, including containment effectiveness based on available data (Plant and Field).
• Complies to the Plant Management System through appropriate training and awareness, as well as continuous improvement of the system and supporting departmental systems and activities.
• Understands and models VPS (Value Added Production System) Principles and concepts of Standard Work and Problem Solving.
• Adheres to 5S and Safety Standards and Principles.
• Performs other duties as assigned by CLIENT Group operations supervisor.

III. Position Competencies:

Education:

• BS degree (Engineering preferred) or the equivalent of 4 years of automotive or mechanical experience.

Experience:
2+ years of quality management, problem-solving, product engineering, process planning or experience in a manufacturing environment.
1+ years of critical modules experience (preferred).
1+ years of leadership experience in technical/project teams, crossfunctional teams or management teams (preferred).