Job Details

Digital Business Systems Consulting Director

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Job Summary

The Business Systems Consulting (BSC) Director is responsible for delivering Business Systems Consulting services under the umbrella of Elliott Davis' overall Digital Practice. As a key leader in the practice, the Director maintains confidentiality, adheres to the firm's mission, vision, and values, and fosters a culture of collaboration, guiding the team to deliver innovative solutions that meet our clients' evolving needs.

The Director supports engagements covering people, daily processes and technology, guiding teams to evaluate and improve the design and function of clients' business systems technology stack.

This leadership role requires excellent leadership, business development, and communication skills.

Responsibilities

• Collaborate with growth leaders across the firm to support business development efforts by meeting with clients/prospects, identifying opportunities to serve, and developing and presenting proposals.
• Maintain good relationships with existing customers with the intent of becoming their trusted advisor, and to renew and expand our services.
• Ensure services are delivered with excellence, on-time and on-budget.
• Work with the BSC Practice Leader to consider and evaluate new and derivative service offerings.
• Attract key talent to implement and expand the services.
• Develop, invest time, and motivate talent to develop a pool of ready-now leaders in the group.
• Establish relationships with key systems, product and service suppliers.
• Attend client and networking events.
• Perform other duties as assigned within the scope of the practice.
• Consult on complex technology eco system structures.
• Oversee and provide subject matter expertise for complex ERP and restructuring implementation projects.
• Consult clients on best practices related to their business processes.
• Review work performed by staff and provide sign off on projects.
• Prepare scope of work for projects, proposals and client engagement letters.
• Business development efforts include identifying and meeting with prospective clients, submitting proposals and building existing client relations.
• Schedule department workflow, client billing, and maintain quality control.
• Employee performance leader.

Requirements

• Minimum of a Bachelor's degree in Computer Science, Accounting, Business Management, Information Systems (or related discipline) plus 15+ years of experience in Business Systems and ERP Implementation Consulting.
• Excellent written and verbal communication abilities, with the capacity to engage effectively with both internal and external clients and stakeholders.
• Excellent communication and presentation skills to all levels within an organization including board level; able to build relationships with senior stakeholders.
• Experience building new products and services.
• Experience working in multiple industries.
• Experience with implementing and working across multiple ERP systems.
• Deep knowledge of ERP systems, 3rd party applications and integrations across technology ecosystems.
• Strong financial acumen.
• Experience in contract development, key legal principles, and client negotiations.
• Strong problem-solving and critical thinking skills.
• Ability to take full ownership of client deadlines and needs, including working necessary hours to meet client deadlines.
• Ability to work both independently as well as collaboratively within a team environment.

Preferred But Not Required

• Prior professional services experience.
• ERP or related systems certifications.
• Master's degree in Information Systems, Business Administration, or related field.

WHY YOU SHOULD JOIN US

We believe that when our employees thrive in all facets of life, their work and impact are greater.

• Generous time away and paid firm holidays, including the week between Christmas and New Year's.
• Flexible work schedules.
• 16 weeks of paid maternity and adoption leave, 8 weeks of paid parental leave, 4 weeks of paid and caregiver leave (once eligible).
• First‑class health and wellness benefits, including wellness coaching and mental health counseling.
• One‑on‑one professional coaching.
• Leadership and career development programs.
• Access to Beyond: a one‑of‑a‑kind program with experiences that help you expand your life, personally and professionally.

Physical Requirements

• Regularly required to remain in a stationary position; use hands repetitively to operate standard office equipment; and to talk or hear, both in person and by telephone.
• Required to have specific vision abilities which include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Cognitive/Mental Requirements

• Use written and oral communication skills.
• Read and interpret data, information, and documents.
• Observe and interpret situations.
• Work under deadlines with frequent interruptions.
• Interact with internal and external customers and others in the course of work.