Job Details

Customer Service Representative

A growing mobile Horse Gaming company where you can legally wager and win cash online is looking to add a Customer Service Representative to their team in a remote capacity! Candidates must live locally to Beaverton, Oregon for equipment.

PXA Job Duties:

• Answer multiple player requests through phone, chat, and email, as they come through the queue
• Manage various interactions at any given time while providing exceptional quality of service to every player
• Work as part of a dedicated team to explain regulations, policies, and procedures to players and find great solutions to their inquiries in a seamless and positive way
• Utilize resources to obtain solutions for player issues
• Maintain clear understanding of gambling laws, regulations, and compliance
• Strictly follow company process and procedure when verifying player and account date or other confidential information
• Make outbound player contact as needed for follow up

Racing Operator Job Duties:

• Monitor multiple horse races at once in varying time zones to ensure accurate recording of start/end times as well as winners in the correct order.
• Build and audit pools and race card data ensuring the data supplied by third parties is accurate.
• Monitor races, identify incidents, and take immediate appropriate remedial action when incidents occur.
• Monitor betting systems to ensure all incidents have been identified and noted and pay-outs are delayed when necessary.

Additional Skills & Qualifications:

• High School Diploma or equivalent
• 2+ years of customer service

Job Type & Location:

This is a Contract position based out of Portland, OR. Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type:

This is a fully remote position.

Application Deadline:

This position is anticipated to close on Nov 27, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group Company. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.