Job Details

Italian Customer Support Representative - Remote

Looking for a role where your love for the Italian language and helping others plays a major factor? We are hiring on behalf of our client for the role of Italian Customer Support Representative - Remote in Greece! In this opportunity, you will be part of a fast-paced team, enjoying flexible working hours, and have the chance to grow within a company that's focused on delivering top-quality customer service.

Responsibilities

1. Manage incoming chat, mail or phone calls.
2. Identify and assess customers' needs to achieve satisfaction.
3. Build relations of trust through open and interactive communication.
4. Provide accurate, valid, and complete information by using the methods/tools.
5. Keep records of customer interaction, process customer accounts and file documents.
6. Follow communication procedures, guidelines, and policies.