Job Details

Patient Access Representative – Remote (Washington or Idaho)

Are you passionate about delivering exceptional service and helping patients access the care they need? We're looking for a Patient Access Representative to join our dynamic inbound appointing and messaging center. This is a remote opportunity for candidates residing in Washington or Idaho. - Must be within 60 miles of Renton, Spokane, Capitol Hill, Bellevue, or Tacoma.

What You'll Do

In this role, you'll be the first point of contact for patients, caregivers, and providers. Your responsibilities include:

• Scheduling appointments and managing provider templates in EPIC

• Answering inbound calls and routing messages to care teams

• Processing referrals and verifying patient demographics and insurance coverage

• Maintaining accurate appointment schedules and supporting specialty care services

Why You'll Love This Role

• Impactful Work: Help patients access critical care services quickly and efficiently

• Remote Flexibility: Work from the comfort of your home while supporting a collaborative team

• Comprehensive Training: We provide all equipment and training to set you up for success

What We're Looking For

• Experience: 2+ years of high-end customer service (hospitality or retail preferred)

• 1+ year in a call center environment

• Bonus: Experience in a medical office or patient access role

• Skills: Excellent communication and problem-solving abilities

• Ability to adapt quickly and manage stress effectively

• Computer savvy and comfortable with multiple systems

• Education: High School Diploma or GED required

Technical & Workspace Requirements

• Reliable internet: 20 Mbps download / 8–10 Mbps upload (wired connection required)

• Quiet, private workspace to protect patient health information (PHI)

• Must reside in Washington or Idaho during employment

• Client provides all necessary equipment (computer, monitors, headset, webcam)

Additional Details

• Entry-Level Opportunity with room to grow

• Candidates must demonstrate strong critical thinking and communication skills during interviews

• Consistent attendance required during the first 3 months

Ready to make a difference? Apply today and help us deliver world-class care to our patients!

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected

classification. Eligibility requirements apply to some benefits

and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:

• Medical, dental & vision

• 401(k)/Roth

• Insurance (Basic/Supplemental Life & AD&D)

• Short and long-term disability

• Health and Dependent Care Spending Accounts (HAS & DCFSA)

• Transportation benefits

• Employee Assistance Program

• Time off/Leave (PTO, Vacation, or Sick Leave)

Job Type & Location

This is a Contract position based out of Spokane, WA.

Pay and Benefits

The pay range for this position is $19.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Nov 21, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.