Job Details

Reporting directly to the Manager, Warehouse, the Warehouse Operations Associate I is responsible for fulfilling customer orders by coordinating with various departments to ensure on-time delivery. This role is predominantly administrative, ensuring operations workflows stay on track and supporting warehouse efficiency.

Responsibilities:

Bridge (Finished Goods, Parts and Receiving):

• Allocate all picking/receiving assignments
• Evaluates past and future sales orders and make assessments based on product availability
• Ensure the timely receipt of all incoming merchandise and company supplies
• Track and monitor any delays in merchandise
• Monitor work order flow and ensure orders are filled accurately
• Report and coordinate with inventory, production and purchasing on any discrepancies. (Out of stock, location issues)
• Enter tickets for Bill of Material issues
• Take initiative, pick, process work orders and communicate
• Create and perform cycle counts-Run replenishment reports for Production
• Check all inbound material for accuracy, both part number and quantity
• Print packings list, placards and labels for inbound products.
• Assist in container unloading and small parcel receipts

Print Center Admin: The copy room Material Admin will assist in maintaining priority of work orders to the shop floor so they can be picked for production.

• Print instructions
• Print required labels for WOs.
• Print labels/Forms for other departments as requested.
• Maintain Kanban Levels for Production
• Maintain constant communication with Parts Bridge

Parts Scheduler:

• Utilize MRP system to pull reports, print work orders
• Distribute orders to instruction room and picking team.
• Ensure that orders are filled accurately by due dates
• Promptly resolve all material or location issues communicated by picking team

Order Expeditor:

• Monitor sales order flows (product allocation and the release of sales orders) to make sure orders are moving through to the warehouses correctly and in a timely manner.
• Review product shortage concerns and allocate product to meet specific customer needs.
• Expedite past due customer orders through various internal departments and provide timely updates to Customer Service and other departments with new information.
• Report and coordinate with planning, inventory, and production on any discrepancies.
• Modify or reallocate sales order allocations based on business needs.

Shipping Processor:

• Utilize JDE to confirm shipping methods
• Ensure that all orders on the conveyer are processed
• Generate BOL's using ADSI
• Utilize ADSI to create shipping labels (UPS and Fed Ex)
• Call truck carriers to coordinate shipment schedule.

Returns Processor:

• Inspects, tests, and disassembles fixtures and determines reason for returns. If required, repair and repackage for sale.
• Processes inventory and order transactions into JDE system.
• Communicates frequently with other departments via email and by phone.
• Prepares documents, logs, and correspondence to process incoming products.
• Ensures all transactions are processed and completed in a timely and accurate manner.
• Trains other Team Members.

All Areas:

• Maintains a well-organized, clean, and orderly warehouse.
• Participates in twice daily ergonomic exercises.
• Works effectively with others in a team environment to accomplish organizational goals and to identify and resolve problems.
• Exhibits and adheres to the established Visual Comfort Company Values.
• Must demonstrate commitment, dependability, punctuality, and adherence to agreed-upon schedule. While being present in the workplace to effectively collaborate and communicate amongst co-workers and teams.
• May assist other areas when needed.
• Performs other duties as assigned.

Requirements:

• 2 years' previous experience in a manufacturing environment, specifically in inventory, planning, scheduling, or shipping.
• High school diploma or equivalent. Any equivalent combination of education, experience, and training which provides the required knowledge, skills, and abilities will be accepted.
• Strong aptitude for and proficiency navigating Microsoft Word, Excel, Teams, and Outlook.
• Exceptional organizational and time management skills, with a strong attention to detail.
• Ability to prioritize and handle multiple tasks and changing priorities.
• Must demonstrate maturity in judgement, commitment, dependability, punctuality and adherence to agreed-upon schedule as determined by manager.
• Ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation.
• Demonstrate exceptional communication across all contact channels, including email, chat and phone.

We Provide:

• Competitive compensation
• Competitive Medical, Dental and Vision Benefits
• Company provided Life Insurance and Short-Term Disability
• 401(k) Employer Match
• Generous Vacation and Paid Time Off Programs
• Closed on all major holidays
• Team Member discounts on Visual Comfort Products

Compensation Range: $23.00/hr - $24.50/hr

Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity, or expression, genetic information, or any other legally protected status.