Job Details

Learning Experience Designer, CoCounsel Legal

In this opportunity as a Learning Experience Designer, you will:

Thomson Reuters ONE PS Training Team is seeking an experienced, creative, and forward-thinking Learning Experience Designer to join our dynamic, global team. In this role, you'll use your instructional design skills to create a training program that empowers customers to maximize efficiency, streamline workflows, and fully harness the transformative capabilities of our cutting-edge CoCounsel solution (AI-powered solutions). As part of a high-profile investment in advanced AI technology, you'll help customers unlock the full potential of generative AI in legal, tax, accounting, and audit workflowsmaking a direct impact at the forefront of technology and shaping innovative customer experiences.

As a Learning Experience Designer, you will play a vital role in empowering customers to maximize their use of CoCounsel and other Thomson Reuters solutions, by designing and developing training curriculum, content, and learning experiences. You will work primarily with internal partners (Lead/Principal Curriculum Designers, Technical Trainer, and Professional Services Consultants) to design and develop best-in-class courses and learning assets, occasionally joining customer calls, as needed, for discovery and feedback.

If you're a self-starter who thrives in fast-paced environments, rapidly masters new concepts, and brings contagious enthusiasm to every challenge, this is your opportunity to make a meaningful difference by elevating customer experiences and driving real value through innovative technology.

About You

You're a fit for the role of Learning Experience Designer, if you have:

• BS or MA degree in Instructional Design, Educational Technology or similar
• 7+ years of Instructional Design experience
• Experience with software product training or similar industry preferable
• Advanced knowledge of the Articulate suite (Storyline, Rise, Review 360), Camtasia, system-generated voiceover software, and other digital learning and multimedia design tools
• Demonstrated knowledge of applied adult learning theory, instructional design, and learning management systems
• Ability to design and create dynamic and engaging content that incorporates both design elements and effective learning principles for an optimum learning experience
• Strong interpersonal skills including proven ability to collaborate with teams and individuals at all organizational levels
• Excellent written and verbal communication; able to explain complex concepts clearly and simply; ability to storyboard and write sound training curriculum
• Outstanding visual design skills
• Strong project management skills and able to successfully multi-task, set priorities, and meet timelines

What's in it For You?

Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.