Job Details

Customer Business Manager, La Colombe

Our Sales Force is the face of La Colombe. We make sure every coffee we sell meets a happy customer. We're a dedicated team. And it's easy to be dedicated when you're a part of something much bigger than yourself. We've got an insatiable appetite for making a difference.

La Colombe is seeking a dynamic and experienced Customer Business Manager to join our Away from Home team. The ideal candidate will have a proven track record of success in beverage sales, particularly within the food service industry, and a passion for building positive relationships while driving profitable growth. As a Customer Business Manager, you will be responsible for prospecting, managing, and developing La Colombe's College & University Business. This includes selling the full La Colombe RTD portfolio into both self-operated & contract managed colleges & universities while also building strong partnerships with KDP counterparts. The CBM will report to the Sr. Director of Brand Sales, Away From Home and will be a key member of the LC Brand Sales team. Expected to be in the market / visiting key C&U accounts 2-3 weeks out of the month.

Responsibilities

• Develop and execute strategic sales plan crafted to exceed sales targets and expand market share within the C&U space
• Identify and prioritize new business opportunities through proactive prospecting and networking efforts.
• Build and maintain strong relationships with key decision-makers at self-operated & contract managed C&U's
• Lead full sales cycle from lead identification to sold, including communicating product offerings, negotiating pricing, programs, and securing commitments.
• Collaborate with internal teams, including marketing, operations, and customer service, to ensure flawless execution of sales initiatives and outstanding customer satisfaction.
• Supervise market trends, driven activity, and customer feedback to find opportunities for creative go-to-market strategy, and experience improvement.
• Collaborate with KDP counterparts on RTM strategies including DSD deliveries as well as broadline distribution
• Consistently meets or exceeds segment sales & revenue forecasted goals
• Submit weekly trackers and recaps with objectives, results, barriers, and opportunities
• Apply strong written and verbal communication with all stakeholders regarding customer, channel, industry insights and competitive trends

Requirements

• Bachelor's degree required
• 3-5 years' beverage experience including a focus on foodservice accounts and distribution
• DSD sales & marketing experience preferred
• Strong negotiation skills and ability to close sales effectively
• Ownership Results-driven mindset with a focus on exceeding targets and driving business growth.
• Enjoys working in a very fast paced and evolving hyper-growth environment
• Highly customer focused with the ability to build and maintain positive relationships
• Excellent communication and social skills, with the ability to build rapport and trust with customers and colleagues.
• Highly organized with the ability to handle multiple projects against deadlines
• Proficient in Microsoft Office, Excel, and specifically Microsoft PowerPoint.
• Willingness to travel 50-70%
• Preferred location in Midwest / Southwest