Job Details

US Mortgage Processor

MUST HAVE MORTGAGE EXPERIENCE. You will review incoming files, complete order-outs, and be an all-around supportive team member to ensure that other teammates are able to focus effectively on their primary responsibilities. Encompass experience is a plus.

Key Responsibilities

Track Lead Notes received from LO (Loan Officer)

Monitor incoming "App Submitted" emails, and set up the Encompass files to align with LO Lead Notes

Complete "File Set-up" review when App & Docs are received from the client. Includes ordering credit, organizing docs in Encompass, correcting obvious errors on the client app, etc

Ability to calculate income for Wage Earners and SE borrowers

Run DU/LP and Order appraisals when needed (if no PIW/ACE)

Send client needs list after initial file review

Send client needs list after the Preapproval team completes their review

Obtain correct EOI, VOE's, and HOA docs when requested from LOA/Processor

Ensure that EOI and other documents are correct at the time of funding to avoid funding delays

Maintain a tracker of all files on their desk, including what is outstanding on each file, to ensure that no file slips through the cracks.

Skills, Knowledge, and Expertise

Mortgage industry experience is required

Encompass experience is a plus

Must have experience with order outs and calling third parties

Familiar with using office applications

Proficient communication skills

Great personality

Finance and accounting experience is a plus

Benefits

Above market salary

HMO for principal and two dependents

Government-mandated benefits

Performance-based Incentives

Quarterly Company Events

In-depth training for career growth

Great Company Culture and HR experience

1,000 PHP De Minimis

Equipment and software provided

About NightOwl Consulting

NightOwl Consulting was born from the desire for more! As prior clients of a BPO, we found ourselves struggling with support, understanding of our business industry, and the treatment of our global family from this, NightOwl Consulting was born. Our mission is to connect companies with world-class talent with the overall vision to build a global family that aspires to reach its highest potential.

Our Hiring Process

Stage 1: Applied

Stage 2: Assessment

Stage 3: Assessment Sent

Stage 4: Assessment Result

Stage 5: NOC Manager Interview

Stage 6: Client Interview

Stage 7: Hired