Job Details

Hand & Stone Massage and Facial Spa

Hand & Stone Massage and Facial Spa is looking for a passionate, ambitious individual to join our expanding team. We provide massages, facials, and waxing services 7 days a week. Located off Woodruff Rd next to Academy Sports, our location has been open for 9 years. We pride ourselves on creating an excellent work environment and unmatched client experience.

Compensation includes an hourly rate from $12-$13 per hour + sales commissions / performance incentives. Our company also offers Paid Time Off and has an Employee Rewards Program. Below are some additional details regarding the position.

Spa Associate Responsibilities:

• Meeting membership sales goals (there is a minimum requirement to sustain employment)
• Detailed knowledge of the menu of services
• Effectively communicate sales, promotions, and services options with clients
• Execute the daily operational tasks, day-to-day goals and priorities assigned by management.
• Uphold store cleanliness standards
• Scheduling appointments and balancing the daily schedule
• Communicating the continually changing schedule and operational needs with teammates

Spa Associate Qualifications:

• Capable of working flexible hours (evenings and weekends required)
• Special consideration given to candidates with prior retail or membership sales experience (Gym, Tanning, or Salon) or prior Spa experience such as Massage Envy, Elements or Massage Heights
• Experience with Millennium software a plus
• Critical thinking skills, including conflict resolution
• Excellent verbal and written communication skills
• A fast learner, with a positive attitude, and remain calm in fast pace environment
• Computer proficient (a knowledge of retail/appointment booking computer systems, a plus.)
• A strong team player with ability to work independently with minimal supervision
• Exceptional organizational and prioritizing ability, high attention to detail, and ability to multi-task

At Hand and Stone, Opportunity Knocks.

Over 500 locations open across the U.S. We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Timewe can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.