Job Details

Deal Desk Analyst

Come join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! Founded in 2012, Salsify helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf. As the market leader globally, our products are shopper-centric, frictionless, and create memorable commerce experiences.

Our products provide a competitive edge through experiences that improve brand trust, amplify product differentiation and assortments, increase conversion rate, improve profit margins, and speed time to market.

Learn how the world's largest brands, including Mars, L'Oreal, Coca-Cola, Bosch, and GSK, as well as retailers and distributors such as E.Leclerc, Carrefour, Metro, and Intermarch use Salsify everyday to stand out on the digital shelf.

About the Opportunity

As part of the Deal Operations team, you will form strong bonds with your colleagues in Sales, Finance, Systems, and beyond to maximize revenue and facilitate a smoother sales cycle. In this role, you will assist with ensuring adherence to the Corporate Bookings Policy, escalate critical matters, and provide tactical support for pricing/discounting, contract structures, and approval processes. In this role, you will have a significant impact on Salsify's growth and retention strategies by delivering an excellent sales support experience.

How You'll Make an Impact (Main Areas of Focus):

• Serve as the primary liaison between Sales, Legal, and Finance to help accelerate the review and approval of complex orders.
• Collaborate with Sales to build and manage quotes within Salesforce, applying internal policy expertise to ensure quotes align with internal policies.
• Manage internal escalations for policy exceptions that arise from the sales team and assist with developing creative solutions to reduce friction and risks that arise during the sales process.
• Monitor ticketing queues, Salesforce, and slack channels to deliver support that is aligned to the Deal Desk Service Quality Charter.
• Assist with cross-functional initiatives to drive continuous improvement across the quote-to-cash process; identify and implement solutions that reduce friction and resolve systemic operational challenges within Salesforce.

You'll Enjoy This Role if You Have (Desired Skills/Competencies):

• 1-2+ years experience in GTM operations (Sales, Marketing, Product, CS), preferably within the realms of Deal/Sales Operations or Order Management
• Demonstrated ability to partner with GTM Teams and other cross functional departments
• Excellent communicator, self-aware, transparent, professional, and open to feedback
• Understanding of enterprise SaaS businesses and their operational metrics/processes, with experience working on complex deals across a multi-product portfolio
• Organized, customer-focused, and strong attention to details
• Experience with Salesforce and Salesforce CPQ highly beneficial
• Basic understanding of revenue recognition rules and booking terms
• BA degree, preferably in an area such as Operations; Project Management; Finance; or Data/Analytics

US National Pay Range

$79,050 - $93,000 USD

Salsify loves a good success story and it would be our privilege to help write yours! We recognize that talent and potential come in all forms and that years of experience does not guarantee on-the-job effectiveness or leadership potential. Our hiring process involves recognizing a person's achievements, subject matter expertise, and passion, not just check marks next to a job description. If you have an interest in our roles please do not hesitate to apply - we would be happy to speak with you!

Salsify's mission is to empower brand manufacturers to win on the digital shelf. Helping brand manufacturers to win online is what we do. Our culture is who we are. We are empowered. We are positive thinkers. We take action. We care deeply. These values have driven Salsify's growth and earned the company numerous top workplace awards.

We are headquartered in Boston, Massachusetts and have hubs in Lisbon (Portugal) and Sydney (Australia). If you are excited to work in a fast-paced environment with a team that values agility, curiosity and passion, we want to hear from you! As part of the hiring process, we may be conducting reference checks with your provided contacts.

Please see our Candidate Privacy Statement for information on the personal data we process in connection with your application.

An Inclusive Place To Work

Salsify does not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Studies have found that people of color and women do not apply to jobs if they do not meet all the requirements. At Salsify we are committed to empowering a diverse workforce. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Accommodations

Salsify is committed to an inclusive hiring process, and we aim to provide accommodations for persons with disabilities. If you need any accommodations for the application or throughout the interview process please contact ...@salsify.com.

We take your security seriously. When applying for a position with us, please be aware of the following:

Official Communication Channels All legitimate communications from our team, including interview requests and job offers, will only come from an email address ending in @salsify.com. We will never use generic email addresses (like Gmail or Yahoo) or ask you to communicate through unofficial channels. Verify Job Postings Always verify the legitimacy of any Salsify job posting by checking our official website's careers page. If a position is not listed there, it is not a genuine Salsify opening. Secure Application Process We use secure applicant tracking systems and encrypted communication channels to protect your sensitive information and documents throughout the application process. No Payments Ever Required Legitimate employers, including Salsify, will never ask for upfront payments for applications, training, or equipment. Any request for payment is a clear sign of a scam. Personal Information Requests Sensitive personal information, such as bank details or social security numbers, will only be requested after a formal job offer has been made and exclusively through secure, verified channels. By being aware of these protocols, you can help us ensure a safe and secure application experience.