Job Details

ARC, located in Greer SC, is an FAA-Certified Repair Station dedicated to delivering exceptional repair and maintenance services for a wide range of aircraft and engine accessories. We pride ourselves on our commitment to safety, precision, and innovation. We are seeking a Production Planner / Manager to join our team and contribute to our mission of providing top-notch service and technical expertise.

Action Research Corporation (ARC) is a growing aerospace manufacturer specializing in a wide range of accessories for gas turbine engines, airframes, and landing gear components from major manufacturers like Airbus and Boeing. We are a team of problem-solvers dedicated to delivering high-quality, mission-critical products to our clients. We foster a collaborative and innovative environment where every team member is crucial to our success.

Action Research Corporation (ARC), a division of HEICO Corporation, is seeking an organized and proactive Production Planner / Project Manager to oversee our manufacturing schedule and serve as a vital link between our production floor and our customers. This role combines critical technical planning with high-touch customer communication, ensuring our operations meet client expectations for on-time delivery and quality. The ideal candidate will be a strong communicator with a solid understanding of manufacturing processes in a regulated environment.

ARC offers a competitive benefits package including health, dental and vision insurance, 401k with company match, vacation/holiday pay and much more. Our work environment is climate controlled and our team members are top notch. If you are mechanically inclined, enjoy learning and like working with a great team, apply today!

Key Responsibilities

• Production Planning & Scheduling: Create, manage, and execute detailed production schedules using our ERP/MRP system to ensure on-time delivery.
• Inside Sales & Business Development Support:
• Oversee daily customer communications.
• Serve as a key liaison between the quality team and production, communicating customer requirements and providing production estimates to support customer service.
• Resolve customer issues quickly and professionally, escalating major concerns as needed.
• New Product Development (NPD) Project Management:
• Function as the project manager for new product introductions (NPI), coordinating cross department communications and tracking activities from conception through launch.
• Collaborate with engineering, quality assurance, and manufacturing to ensure new products are integrated smoothly into the production process.
• Monitor project milestones for new products, preparing status reports for leadership and stakeholders.
• Cross-Functional Coordination: Collaborate with internal teams (Purchasing, Engineering, QA) to resolve issues and align production efforts with company goals.
• Analysis and Reporting: Provide regular reports on production progress, project milestones, and on-time delivery performance to management.

• Experience: 3+ years in a production planning or supply chain role, preferably in the aerospace or a similarly regulated industry. Experience with project management, particularly for new product introductions, is highly desirable.
• Education: Bachelor's degree in a relevant field (Supply Chain, Operations, Business) or equivalent work experience.
• Technical Skills: Proficiency with ERP/MRP systems is required, along with strong computer skills in Microsoft Office, particularly Excel.
• Soft Skills: Exceptional verbal and written communication, a strong customer-focused mindset, and the ability to manage multiple projects simultaneously are essential.