Job Details

Business System Analyst

ITW Hartness is a world class secondary packaging equipment manufacturer headquartered in the beautiful suburbs of Greenville, SC. Founded on the premise of cutting-edge innovation and a relentless commitment to our customers, ITW Hartness' world class equipment is designed to our customers' goals of continuous improvement throughout the production process. ITW Hartness is proud to be a Division of Illinois Tool Works (ITW).

Since ITW's founding more than 100 years ago, ITW has become one of the world's leading diversified manufacturers of specialized industrial equipment, consumables and related service businesses. ITW businesses serve local customers and markets around the globe, with a significant presence in developed as well as emerging markets. The company has operations in 56 countries that employ more than 50,000 women and men who adhere to the highest ethical standards. ITW has 81 businesses divided into 7 segments, which includes: Welding, Automotive OEM, Food Equipment Group, Construction Products, Polymers & Fluids, Test and Measurement & Electronics, and Specialty.

Take this opportunity to join a successful and enthusiastic global team where you can make a significant impact immediately. You will enjoy a competitive salary and generous benefits that includes health, dental, life and LTD insurance, 401k (with match), and a 100% tuition reimbursement program for those who qualify.

As a key member of the IT team, the Business Analyst reports to the IT Manager and is responsible for supporting the organization in maximizing the value it receives from its investment in enterprise software and line-of-business applications. The BA will help deliver business intelligence reporting, automation and deployment, providing leaders with actionable data synthesized from multiple sources including ERP and related applications. There will be numerous opportunities to improve or learn new skills in a wide variety of areas including business intelligence, security, cloud computing, mobile applications, barcode labeling systems, and more.

Primary Responsibilities

Business Simplification & Process Improvement:

• Champion standardization and continuously analyze processes to identify actions to eliminate complexity and improve profitability of the division
• Documenting and mapping business processes
• Gathering, defining, and documenting business requirements
• Proposing solutions to business problems and simplifying business processes by leading and participating in simplification projects
• Ensuring proposed solutions or changes are consistent with existing or changed process flows

Performing data analysis and data aggregation using Power BI and other data analysis tools

Advising and occasional training of Super users and Managers on process flows

Business Application Support:

• Providing support for a wide range of business applications; may include documentation and training
• Develop functional specifications, test cases, and test plans for system modifications.
• Facilitate user acceptance testing and training on changes and enhancements.

ERP Implementation:

• Effectively participate in all stages of the ERP software configuration & implementation lifecycle.
• Business requirements and configuration workshops - familiarize/learn the business process, and the related solution configurations
• Business process workshops and collaborate with various subject matter experts and consultants to finalize the overall business process for the newly to be configured solution.
• Work with Division team to identify, gather, validate, and map data to be converted and loaded into the new solution
• Participate and support user acceptance testing and guide the user base in creating test scripts.
• Support training of the Division user group on use of the new solution as per the documented business process and configured solution.
• Provide functional support to the user group post go-live to resolve issues, provide clarifications, escalate to solution provider as needed, and be the initial point of contact for local IT while transitioning the ownership of the solution to them.

Qualifications

• Bachelor's Degree in Information Technology, Supply Chain or business-related field.
• Experience within a manufacturing company
• Working knowledge of ERP/MRP best practices and Microsoft Dynamics Finance and Operations is a plus but not required.
• Experience with Microsoft Power Platform, especially Power BI, to enhance ERP functionalities and improve integration and automation is preferred.
• Strong working knowledge of Office 365, Word, Excel, Access and SharePoint.
• Experience with SQL queries, stored procedures and data relationships.

Soft Skills:

• This position requires a passion for working directly with end users at all levels.
• Exhibit a hands-on approach to understanding and enhancing manufacturing processes, demonstrating a willingness to engage directly with production activities.
• Communicate effectively and present insights, strategies, and recommendations to executive leadership, bridging the gap between operational staff and senior management.
• Comfortable engaging with people in person, over the phone, and through web conferencing.
• Ability to maintain a courteous and customer service-oriented approach.
• Ability to manage multiple projects and priorities.

• Strong analytical, problem solving, and troubleshooting skills.
• Occasional travel may be required between plants or for special projects.
• Excellent English-language written and verbal communication skills.

Physical Demands:

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The ability to stand or walk for 8-12 hrs a day
• Capable of lifting 35 lbs.
• Capable of bending, twisting, crouching, or kneeling
• Overtime may be required with short notice.

Additional information

All your information will be kept confidential according to EEO guidelines.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.