Job Details

Product Training Specialist

Join a team dedicated to supporting the crucial mission of improving health outcomes. At Truven by Merative, you can apply your skills and grow new ones with colleagues who have deep expertise in health and technology. Truvate provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health.

Truven is seeking a skilled and passionate Product Training Specialist to support our health analytics and employer decision-making solutions. This role is responsible for developing and delivering high-impact training to both internal teams and external clients, ensuring successful adoption and effective use of our products. The Trainer will play a key role in onboarding, enablement, and ongoing education, while also contributing to product feedback and deployment success.

How you will contribute:

• Design, develop, deliver, and continuously improve engaging training programs for Truven's tools, databases and services.
• Facilitate live and virtual training sessions for internal staff, clients, and partners, with a focus on data visualization, dashboard creation, report generation, and other products/tools that Truven's provides to customers. Customize training content to meet the needs of different roles / user groups.
• Collaborate with Product, Sales, and Support teams to align training with product capabilities, client needs, and strategic priorities.
• Develop and maintain a library of training materials, including quick reference guides, e-learning modules, and documentation that reflect product updates and user feedback.
• Identify opportunities to improve training effectiveness and user experience. Provide follow-up support and resources to reinforce key concepts.
• Support onboarding efforts for new clients and new users, ensuring smooth transitions, validation of setup, and confident adoption of the tools.
• Stay current with industry trends, healthcare analytics, and training best practices. Participate in continuous learning and professional development activities.

About You

What you will bring:

• Bachelor's degree in a relevant field such as Education, Instructional Design, Public Health, Healthcare Administration, Business, or a related discipline.
• 5+ years of proven experience delivering training in healthcare analytics, employer benefits, or related SaaS environments.
• Strong understanding of healthcare data, employer decision-making processes, and analytics tools.
• Ability to translate complex concepts into clear, accessible training content.
• Excellent communication and presentation skills, with experience training both technical and non-technical audiences.
• Experience with instructional design, e-learning platforms, and training documentation.
• Familiarity with data visualization, reporting tools, and database concepts.
• Experience supporting client onboarding, product adoption, or deployment projects is highly relevant.
• Intermittent travel may be required to client's site.

What we would love to see:

• Experience with Health Analytics or similar platforms.
• Background in HR, benefits consulting, or healthcare data analysis.

What We Offer

A team connected by a bigger purpose Truven offers a unique opportunity to be part of a mission-driven organization dedicated to transforming healthcare through trusted analytics and data-driven solutions.

A culture rooted in collaboration and kindness We believe great work starts with mutual respect and genuine teamwork. It's not just about what you achieveit's about how you get there. We know that solving big, complex challenges is easier (and more fun) when you're surrounded by smart, motivated people who support each other and work toward common goals.

A place to build and grow your career We believe that learning never stops, curiosity should be celebrated, and every challenge is a chance to grow. Here, you won't just build skillsyou'll build a career that evolves with you.

A total rewards package that reflects our values We believe in taking care of our people and their families, so they can bring their best selves to work. We provide a comprehensive and competitive benefits package, annual bonus plan, paid time off, remote work flexibility and more.

If you're inspired by the opportunity to use data and analytics to drive real change in healthcare, Truven offers a chance to do just that. Here, your work will help clients make informed decisions that improve care, reduce costs, and support healthier communitieslocally and globally. Join us and be part of a team that's redefining what's possible in healthcare through insight, integrity, and innovation.

Compensation

The salary range provided in this job posting is intended to reflect the general market value for the position. The actual salary offered may vary based on factors such as the candidate's experience, qualifications, skills, and the specific requirements of the role. This range may also be subject to change as market conditions evolve. We encourage open communication throughout the interview process to discuss compensation expectations. For base-salary + commission sales roles, the range represents On-Target Earnings.

Min Max: $77,397.60 - $116,096.40 (USD)

Benefits

The benefits described represent the current offerings at our organization, however, benefits are subject to change and may vary by location and employment status. We strive to provide a comprehensive benefits package that supports our employees' health, wellness, and financial goals. Please note that benefits may be discussed in more detail during the hiring process.

• Remote first / work from home culture
• Flexible vacation to help you rest, recharge, and connect with loved ones
• Paid leave benefits
• Health, dental, and vision insurance
• 401k retirement savings plan
• Infertility benefits
• Tuition reimbursement, life insurance, EAP and more!

It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities.