Job Details

Junior Post Closing Specialist

The Junior Post Closing Specialist will be responsible for obtaining daily suspense reports from Investors. Assist in logging of incoming conditions from Investors to LOS system. Upload documentation to the Investors sites for curing and purchasing of loans. Use reporting to monitor the aging of loans and obtaining pay histories when applicable. Document receipt of collateral packages for CEMA and COOP loans and promptly ship to investors. Provide updates on status of assigned loans. Process collateral request between warehouses and Investors. Work with Secondary for loan eligibility and allocations.

Key Responsibilities

Pull daily Suspense reports from Investors sites to identify loans that have been suspended for purchase.

Log notifications of suspense information in the system; documenting the date of the first condition issued on the loan daily upon receipt of the suspense condition and the suspense(s) cure by date.

Review the closed loan file to determine if suspense item(s) are already in the loan file and submit to the Investor for review and curing of suspense.

Work with internal and external departments, and clients to obtain needed documentation to cure suspense items timely.

Log documentation received in LOS, and upload suspense documentation promptly to Investor sites for review and purchasing of the loans.

Monitor daily condition reports from the investor for updates on suspended loans or new conditions as received.

Monitor a pipeline to ensure all loans shipped are either conditioned or purchased in a timely matter.

Provide updates on the status of assigned loans with Investors to Lead.

Prepare and provide Post Consummation Closing Disclosures and refund checks as needed following regulatory guidelines.

Process collateral request with warehouses and send notification to Secondary when eligible for allocation.

Process request for Pay histories on aging loans through the Loan Servicing Department.

Learn and build knowledge base for both Agency and Investor guidelines; State and TRID regulations.

Skills, Knowledge and Expertise

Minimum of 1 year experience in recent mortgage closing and/or post-closing activities.

Detail-oriented, excellent communication skills.

Excellent customer service skills with internal employees and external vendors.

Excellent judgement and decision-making skills.

Experience using loan origination and/or servicing systems.

Proficient in Microsoft Office Suite.

Professional and courteous.

Benefits

Above market salary

HMO on Day 1 for principal and two dependents

Government-mandated benefits

Performance-based Incentives

Quarterly Company Events

1,000 PHP De Minimis

Equipment and software provided

About NightOwl Consulting

NightOwl Consulting was born from the desire for more! As prior clients of a BPO, we found ourselves struggling with support, understanding of our business industry, and the treatment of our global family from this, NightOwl Consulting was born. Our mission is to connect companies with world-class talent with the overall vision to build a global family that aspires to reach its highest potential.

Our Hiring Process

Stage 1: Applied

Stage 2: Assessment

Stage 3: Client Interview

Stage 4: Hired