Job Details

Senior Manager, Financial Crime Risk Management

The Senior Manager, Financial Crime Risk Management role leads, develops and oversees the work of a dynamic team of professionals who develop FCRM frameworks, policies, standards and provides oversight, expert policy / regulatory guidance and advice related to specialized domains of TD's AML/ATF/Sanctions /ABAC programs. This role provides specialized project support or services. This role provides strategic and day to day direction on a broad and diverse range of complex FCRM program activities, including assigning workflow, providing governance and support, and addressing and escalating issues. This role also oversees the timely execution of periodic and/or event driven reviews using a risk-based approach to align with policy and regulatory requirements. This role serves as primary escalation point for significant matters/exceptions. This role identifies and implements risk mitigation strategies for findings from risk assessment, audit findings, regulatory exams, potential violations of law, etc. Additionally, this role coordinates with internal and external stakeholders (e.g., auditors, regulators) to provide necessary documentation and support during audits and examinations.

Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required

Oversees and leads a highly complex, and/or diverse function for an area of significant risk, or scope

Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external / internal, enterprise knowledge, recognizes and anticipates emerging trends and identifies operational efficiencies and opportunities with other business management / enterprise areas

Facilitates key strategic discussions and provides thought leadership to executive audience (output may include strategic roadmap and/or deliverables/ frameworks/ short to long term goals etc.)

Sets operational team direction and collaborates with others to execute on common goals

Focuses on longer-range planning for functional area

Undergraduate degree or equivalent work experience

10+ years experience

ACAMs, CAMs Certified

Strong Written and Communication Skills

Oversees a function of enterprise FCRM Program professionals providing oversight and control related advisory services to FCRM partners

Provides strategic direction on a broad and diverse range of complex global FCRM program activities

Develops FCRM enterprise-wide frameworks, policies, standards, procedures in coordination with management in line with TD's FCRM Program

Works with executive team, senior business management / partners to develop proactive strategies, tactics, policies and programs to effectively manage regulatory / compliance issues

Contributes to the development and implementation of enterprise FCRM programs related to all aspects of FCRM legislation

Meets with business (FCRM) partners and leaders to determine FCRM strategies and compliance culture

Takes corrective action and recommends or implements changes to procedures, as required

Leads role in managing and in responding to periodic exams/ audits and various regulatory bodies related to accountabilities

Participates in / leads enterprise-wide or FCRM-focused special projects

Oversees research, development and implementation of new processes, technologies or operating models

Works autonomously as the leader of the team and assists with development of group policies and approval of procedures in coordination with leadership team and colleagues; and promotes and monitors staff adherence to approved internal FCRM policies, procedures, standards and guidelines, in addition to those federally mandated

Provides guidance, leadership, coaching and development to ensure operational results and professional / personal development objectives are achieved

Protects the interests of the organization identifies and manages risks, and ensures the prompt and thorough resolution of escalated non-standard, high-risk issues

Works closely with executive management team to support the development of business plans, ensuring the optimal use of resources and leverage TD's operating model to maximize efficiency, effectiveness and scale

Plans and executes on strategic activities, reviews and communicates results, and adjusts tactics accordingly

May manage overall budget, revenue and expenditures, meet business objectives while increasing efficiency and effectiveness

Provides mentorship to direct reports; and assumes responsibility to minimize operational and regulatory risk by complying with Bank Code of Conduct

Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts Maintain knowledge of end-to-end processes and internal / external partners and regulatory requirements

Provides input into the development, implementation, and monitoring of operating plans and expense budgets for the area, consistent with TD Bank strategies and objectives

Prepares detailed reports and presentations for senior management and regulatory authorities, covering the effectiveness of processes and controls, and recommendations for necessary enhancements

Contributes to the development of the business plan and operationalize the plan and deliver on assigned service or functionality

Works closely with leaders to develop and operationalize the business plan and deliver on FCRM programs across the enterprise

Plans and executes on strategic activities, reviews and communicates results and adjust tactics accordingly

Proactively identifies key business opportunities, researches and recommends enhancements / modifications, develops strategies to achieve recommendations

Understands TDBG issues / parameters and guide others to protect the reputation and interest of TDBG by adhering to operating standards and processes related to FCRM

Ensures employees are building and enhancing their FCRM knowledge and expertise; and employees assume responsibility in minimizing operational and regulatory risk by complying with Bank policy and Code of Conduct

Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite

Leads relationships with corporate and/or functions to ensure alignment with enterprise and/or regulatory requirements

Leads or contributes to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for complex situations

Coordinates and supports team and business (FCRM) partner FCRM related activities, as necessary

Responsible for management of the overall team providing both leadership and guidance

Contributes to the development of FCRM functional strategic priorities within their operational area or field of specialty

Develops annual and/or long-term plans for own area and influences plans well beyond area managed

Provides thought leadership and/ or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit

Grows team expertise to align with FCRM / enterprise demand and direction; assesses team skills and capabilities and continually looks for ways to provide and enhance the value delivered

Leads and develops a high performing team of professional FCRM resources through talent acquisition, coaching/development and recognition; provides on-going feedback and performance reviews, coaches and develops employees and ensures performance management activities are undertaken and completed for all employees

Creates and fosters a cohesive team and promotes a positive work environment. Leads and follows up on action plans to improve employee experience

Leads the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner

Manages employees in compliance with all human resources policies, procedures and guidelines of conduct

Shares knowledge, information, skills, and subject matter expertise among the team and ensure the timely communication of issues and encourages good working relationships with other functions and teams

Supports an environment where the team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes

Recruits for all hires to ensure a highly diverse, qualified workforce to achieve business objectives

Establishes and fosters a cohesive team; promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives

Acts as a brand ambassador for the function and the bank, both internally and/or externally

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

Domestic Travel Occasional

International Travel Never

Performing sedentary work Continuous

Performing multiple tasks Continuous

Operating standard office equipment - Continuous

Responding quickly to sounds Occasional

Sitting Continuous

Standing Occasional

Walking Occasional

Moving safely in confined spaces Occasional

Lifting/Carrying (under 25 lbs.) Occasional

Lifting/Carrying (over 25 lbs.) Never

Squatting Occasional

Bending