Job Details

Field Supervisor

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

Allied Universal is hiring a Field Supervisor. The Field Supervisor supports operations for remotely managed accounts by performing on-site supervision of Security Professionals (SPs) and ensuring site coverage at all times. The Field Supervisor works closely with Operations Managers on a day-to-day basis to supervise remote service delivery. Salary is $30,888.00 annually, depending on experience.

Benefits are offered to full-time employees including medical/dental/vision coverage, free employee life insurance, paid employee training and development, 401K, employee assistance programs, paid holidays and flexible PTO (Paid Time Off), and great company culture and work/life balance.

Responsibilities

• Visit assigned post locations on a regular basis to monitor performance, address daily operations issues, communicate policy changes or company information, adjust staffing schedules as needed, and make post inspections to ensure professional image and quality standards are being maintained.
• Conduct on-the-job training of new employees assigned to post, in coordination with site supervision.
• Respond to call-offs that occur during their shift, which may include identifying other individuals to fill-in and/or standing post until such replacements arrive and also assist Scheduler with scheduling for call-offs or other changes that occur at the site.
• Identify any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues to Operations Manager and/or Corporate Human Resources Director.
• May be responsible for administering counseling or disciplinary actions that have been initiated by Branch Manager and/or Corporate HR Director.
• Distribute information to posts as directed by Branch or Corporate office.
• Respond to client or site emergencies as they arise, including ensuring appropriate communication to Operations and/or Branch Manager.

Qualifications (Must Have)

• High school diploma or equivalent.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Valid Driver's License with at least one year of driving experience and: no major violations within last 36 months, no more than one at-fault accident in last 24 months, no more than one minor moving violation in last 24 months, no combination of one at-fault accident and one minor moving violation in last 24 months.
• Minimum of three (3) years of professional protective service (e.g., security) experience.
• Ability to write effective and concise reports in legible handwriting.
• Able to use good independent judgment and discretion.
• Outstanding oral and written communication skills.
• Ability to successfully interact at all levels of the organization, including clients.
• Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.

Preferred Qualifications (Nice To Have)

• Experience in scheduling, operations management, or other leadership functions of security industry.
• Prior experience in the security industry, law enforcement, and/or military.
• Working knowledge of Microsoft Office applications.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com